Quality Assurance Engineer

Guadalajara, MX
About OpenMarket 

We’ve got a pretty good thing going on here at OpenMarket. We’re leaders of a mobile industry that's transforming the way customer obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun.

The world’s biggest brands seek us out because we love finding ways to help them make their customers’ lives easier. It’s this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire.

OpenMarket Culture 

We’re seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team so we value people who are authentic, take ownership, and deliver together. Does this sound like you? 

About OpenMarket
OpenMarket helps the biggest brands in the world use mobile messaging to connect with their customers in the moments when it counts. When they need to be there and be responsive in real-time. When customer experience isn’t just a buzzword: it’s an obsession. By combining a powerful, scalable and reliable platform with a deep understanding of how text messaging can transform business processes, OpenMarket works with enterprises to roll out timely, useful and context-sensitive mobile messaging at massive scale. OpenMarket is a division of Amdocs and is headquartered in Seattle, Washington, with regional offices in Detroit, London, Sydney, Pune, and Guadalajara.
OpenMarket Mission
We help enterprises use mobile to transform their business. OpenMarket provides mobile engagement solutions for organizations to optimize their operations and enhance relationships with their customers and employees. Major enterprises choose OpenMarket for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity. Our clients trust us to power their mobile business.
OpenMarket Culture
At OpenMarket, we offer challenging projects with a collaborative and approachable environment. We understand that our success results from our diverse and dynamic workforce. It is the same people who compose our invaluable culture. Also important to our culture are the company’s core values: People Matter, Authenticity Always, Take Ownership, Get Things Done, and Teamwork. Does this sound like you?

Senior Quality Assurance Engineer
Do you enjoy breaking software? Are you passionate about providing a good customer experience? OpenMarket is currently seeking quality assurance engineers to analyze requirements and use cases, create and execute test plans, and discover and document defects. Working on a small, dedicated service team, you will ensure your services are able to scale while maintaining HA in a 99.99% up-time environment through manual and automated testing.
What you’ll be doing
Work with developers and program managers to write test cases based on specifications and user stories
Discover deficiencies in stories and requirements
Perform manual and automated functional testing of application software
Maintain and expand existing test suites
Collaborate with developers to detail and log defects
Assist support and operations in resolving technical issues in a “last tier” support capacity
What to bring
Strong problem-solving skills--creative and analytical with skills in lateral thinking and logical reasoning
A collaborative working style--communicate and work well in our team environment
Solid software testing experience, including black and gray box testing
Experience writing test plans and test cases analyzing requirements and use case analysis, strong test case development and execution, and defect recording and tracking
Focus on continuous improvement of all processes
Familiar with HTTP, JSON (or XML), and REST (or SOAP) and knowledge of networking technologies/tools
Experience with web server technologies such as Tomcat, or Jetty
Experience working in with microservices
Experience with Linux/Unix
Solid understanding of testing methodologies and SDLC
Familiarity with Java
Nice to have
Experience with Agile software development methodologies
Experience with test automation tools such as JUnit, RestAssured, Selenium, Cucumber
Experience with databases such as MySQL or Oracle
Experience with programming and/or scripting with Java, bash shell scripting, HTML
You’ll be a great fit if
You love being a part of a small, dynamic, and agile team that encourages you to learn and grow
You desire to work with some of the world’s top brands
You love finding solutions to interesting problems and figuring out how things work
You welcome having autonomy with complex tasks
You are passionate about using your experience and expertise to inspire the team
Education/Training Required
A Bachelor’s Degree in computer science or equivalent experience.
Additional Information:
This position is open in Guadalajara, Mexico
OpenMarket is an equal opportunity (EEO) employer.
Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.

Additional Information 

This position is open in Guadalajara, MX 
OpenMarket embraces diversity and is an equal opportunity (EEO) employer. 
Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.