Salesforce Product Manager, CRM

Remote - US /
Engineering – PMO /
Full-Time

As a Salesforce Product Manager, CRM, you will need a deep understanding of the Salesforce platform and will be responsible for owning the overall design of the technical application, and recommending best practice solutions based on business needs.

Key Responsibilities

    • Provide hands-on design leadership in complex development projects involving application development, migrations, integrations, and enhancements to existing applications.
    • Build and own product roadmap, develop design requirements and communicate the same with development teams.
    • Map business requirements to system/technical requirements and assess detailed specifications against design requirements.
    • Analyze cross-functional business processes, identify alternative solutions, assess feasibility, and recommend new approaches to streamline operations.
    • Build and run custom demonstrations and deliver Proof of Concepts (POC.
    • Ensure the Salesforce.com technical design aligns with overall enterprise architecture and scales well.
    • Evaluate possible application performance bottlenecks at the early stages of the implementation & recommend remedial measures.
    • Understand the technical depth of the project and validate the correct resources for the project.
    • Provide leadership and mentoring to a team of Salesforce developers.  
    • Ability to juggle and prioritize multiple tasks within a collaborative team environment Possess drive and desire to learn and grow both technical and functional skills

Key Requirements

    • 6-8 years of experience of working on Salesforce implementation at enterprise companies
    • Excellent relationship-building skillsStrong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results
    • Ability to tailor communication to multiple audiences at all levels
    • A self-starter, experienced in leading projects or delivery work streamsOutstanding written communication skillsAbility to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
    • A strategic approach to solution design, with a proven ability to develop and execute tactical plans to support the strategy
    • Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study
    • Salesforce certifications a plus
Company at a Glance
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.


Effective Date: March 1, 2022

OpenX Applicant Privacy Policy
This privacy policy sets out how OpenX (collectively, "OpenX" or "we") uses and protects your personal data in order to evaluate your candidacy for a position with OpenX.
Your personal data is provided to our applicant tracking vendor in order to maintain records and keep track of your recruiting status and information.
We encourage you to read the whole policy because it provides important information on your rights, and our obligations, with respect to your data.

Data we collect
If you apply for a job with us, we will collect, use, and store personal data about you. To the extent permitted by law, this may include:

Data you provide to us directly:
We process personal data contained in the job application that you send to us and information that you provide during the recruitment process (specifically data contained in your CV and additional data provided during recruitment). Those may include:
                    contact details (name, address, phone numbers, email, etc.);
                    qualification details (such as information on your previous work experience or education);
                    application information (such as expected income, type of job wanted or your availability);
                    identification details (such as date of birth, passport number, nationality and residence, government ID numbers (e.g. Social Security Number), immigration status);
                    any other data you submit to us, including any correspondence between you and OpenX exchanged during the application process;
                    if you granted us your explicit, voluntary consent - demographic data (e.g. information about your race or ethnicity).

Data from other sources: Generally, we collect data directly from you when you respond to our job application. Sometimes, we obtain data about you from other sources, such as your previous employers (if you consent to us collecting references), recruiters, market research companies, identity verification providers, and information accessible on the Internet and third-party websites, including LinkedIn. If you have consented to background checks and/or where permitted by law, we may also collect details of professional registrations, sanctions with professional bodies, financial checks, or criminal convictions.

Automatically collected information: When you submit an application through the careers page on our website, we may automatically gather some information from your computer, mobile phone, or other device. This may include, but is not limited to, information such as your computer IP address, standard web log data, or browser type.

Why do we process your personal data and on what basis?
OpenX may access, use and store your personal data for the reasons set out below.
        Where this is necessary for OpenX to review and assess your application for employment.  This may include:
o   assessing your skills and interest in career opportunities at OpenX;
o   processing your application;
o   analyzing and verifying your qualifications;
o   verifying your identity and your eligibility for employment; and
o   communicating with you about your application, to respond to your inquiries and schedule interviews.
        Where necessary for OpenX's legitimate interests, as listed below, and where our interests are not overridden by your data protection rights.  This may include:
o   Conducting background checks, and in particular collecting details of professional registrations.
 
o   Protecting our legitimate business interests and legal rights.  This includes use in connection with legal claims, compliance, regulatory, auditing, investigative and disciplinary purposes (including disclosure of such information in connection with legal process or litigation) and other ethics and compliance reporting requirements. 
o   Maintaining the security and integrity of our facilities, equipment and electronic platforms.  This includes administering access rights, monitoring compliance with company protocols, and where permitted by local law and in accordance with relevant policies, for investigations and disciplinary actions.
        Where necessary to comply with a legal obligation.  This may include disclosures to law enforcement agencies or in connection with legal claims, or regulatory purposes (including disclosure of such information in connection with legal process or litigation).
        Where you have given consent. Please remember that you are never required to give consent whenever we ask for it. It’s always given on a voluntary basis. For example, we will ask for your consent to take part in future recruitment processes conducted by OpenX.We may also ask for your permission to conduct a criminal background check or ask you questions related to demographic information which help us support diversity and inclusion programs.
We may also process your personal data on the basis of consent as required in certain jurisdictions. For example, if you apply to a position in Poland, we may ask for your permission to check references from previous employers. Also, by providing us with certain data that we do not request from you (e.g., your photo), you give us your consent for their processing.

Disclosure to third parties
Where necessary for business purposes, we may share your personal information with the following OpenX affiliated companies listed here.
Personal information may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law, or if required for the protection of OpenX's legitimate interests (such as for the purpose of pursuing claims and defence against claims) in compliance with applicable laws.
Personal data may also be shared with third party service providers who will process it on behalf of OpenX for the purposes described above. This will include, specifically, our applicant tracking vendor who provides software that helps us manage the applications.
Additionally, we may receive personal data about you from recruitment agencies. We may also share very limited information about you with such entities (e.g. your public social media profile on LinkedIn). Agencies that share data with us will act as separate data controllers and may have their own policies that govern how they collect and use your data. To fully understand how your data is being processed, you should always carefully read the privacy policy of a recruitment agency you engaged with.
If OpenX or any of its affiliated entities is sold or integrated with another business, your details may be disclosed to OpenX advisers and any prospective purchaser's adviser and will be passed to the new owners of the business.

Retention of your data
We will retain your personal data in a form that identifies you for no longer than is necessary for the purposes needed for the application.
If your application is successful, the information provided may be retained for purposes of your employment.
If it is not successful and you have provided us with consent to retain your data for future recruitment purposes, we retain your data for the period of 2 years after the end of the recruitment process for the position you last applied for.Without your consent for future recruitments, we will retain your personal information for a reasonable time (no longer than 1 year) after the end of the recruitment process for the position you last applied for, so that we can repeat the recruitment process if needed orto address any misunderstandings between us and you.

Use of Cookies
You most likely visited our website in order to apply for a job opening. On our website, we use cookies to collect information about your online activity. Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify your browser on each page. To learn more about the categories of cookies that we use on our website please review our Cookie Policy.

Your Rights
For Applicants within the European Union
You have the right to ask OpenX to rectify, block or restrict access to, complete, and delete your personal data. You can also ‘port’ your personal data (that is, to ask us to provide it to you in a structured, commonly used and machine readable format and to transmit it directly to another organisation). You have the right to request access to your personal data and further information about the handling of your personal data.
In some circumstances you can also object to our processing of your data and, where we have asked for consent to process your data, at any time you may be able to withdraw that consent.  Please note that withdrawing your consent will not impact the lawfulness of the processing before you withdrew the consent.
All requests will be dealt with at the earliest opportunity and any delay will be kept to a minimum. In any event, we will not exceed the statutory time limit.
However, there are exceptions to these rights. For example, access to personal data may be denied in some circumstances if making the information available would reveal personal information about another person or if OpenX is legally prevented from disclosing such information. In addition, OpenX may be able to retain data, even if you withdraw your consent, where OpenX can demonstrate that it has an alternative legal basis to process your data. We will inform you of relevant exemptions we rely upon when responding to any request you make.
If you have unresolved concerns, you have the right to complain to a data protection authority in the country where you live, where you work or where you consider that a breach of data protection has occurred. You’ll find contact details for your data protection authority here if you are an EEA based individual or here if you are a UK based individual.
We have carried out balancing tests for all the data processing we carry out on the basis of our legitimate interests. You can obtain information on any of our balancing tests by contacting us using the contact details set out below.
If you would like to exercise any of the rights listed above, please reach us here.
Transfer outside EEA
We operate globally, and in many cases need to transfer your personal data internationally, including to the United States and United Kingdom for the purposes outlined above. Your personal data will be transferred to and processed by your OpenX contracting entity.
When transferring personal data to countries outside the EEA, we comply with European Union law by using Standard Contractual Clauses approved by the European Commission or by adopting other adequate safeguards. A copy of the relevant mechanism can be obtained for your review on request by using the contact details below.
For Applicants within the United States
Depending on the jurisdiction in which you live, you may have the right to ask OpenX to delete certain of your personal data, correct inaccurate personal data, and provide you with access to your personal data.
OpenX does not share or sell personal data collected from applicants for valuable consideration.
All requests will be dealt with at the earliest opportunity and any delay will be kept to a minimum. In any event, we will not exceed the statutory time limit. OpenX will never discriminate against you for exercising your data subject rights.
However, there are exceptions to these rights. For example, access to your personal data may be denied in some circumstances if OpenX is legally prevented from disclosing such information. In addition, OpenX may be able to retain your personal data, even if you request that it delete such data, where OpenX can demonstrate that it has a legal obligation to retain it or is otherwise entitled to do so. We will inform you of relevant exemptions we rely upon when responding to any request you make.
If you would like to exercise any of the rights listed above, please reach us here or at (855) 231-3834.
Updates to this Privacy Notice
This privacy notice may be updated periodically to reflect changes in our data practices. We will post a notice on our applicable websites, applications or materials to advise of any significant changes to our Privacy Notice and indicate in the notice when it was most recently updated.
Contact Us
The data controller, business, or equivalent entity that controls how your data will be processed is the OpenX entity to which you apply. A list of all OpenX affiliated entities is available here.
If you have a privacy question, concern or request, please contact our Data Protection Officer at dpo@openx.com or reach us here.