Software Engineering Manager, Services - Prague, Czechia

Prague /
Engineering – Core Services /
Full-Time
The Role

As a Software Engineering Manager for the Outreach Extensibility services team you will be responsible for the backend services and frameworks used by internal and external customers such as public APIs, WebHooks, services to support extensibility scenarios, GraphQL server and proxy gateway. You will be collaborating closely with our Product, client extensibility team and public  customers. Your role is to build and maintain a productive team of engineers, ensuring delivery of results to our customers with great quality.  

About the Team 

The mission of the Outreach Extensibility team is to build and support platforms so Outreach Customers can leverage and extend it by building various extensibility solutions using public APIs, WebHooks, GraphQL service and gateway, client extensibility solutions and more. 

Your daily tasks include:

    • Manage, coach, and mentor a fast growing team
    • Build a team culture of growth, impact and trust
    • Own the project backlog for your team, working closely with product management and engineering stakeholders to identify projects and set priorities
    • Define and track key performance metrics for your team
    • Collaborate closely with recruiting to define job requirements, interview candidates, and build the team
    • Ensure operational excellence and life site support of the services

Basic requirements:

    • 3+ years of management experience with software engineering teams
    • Experience with complex architecture in a fast-paced environment
    • Previous experience mentoring and growing an engineering team
    • Demonstrated success owning and delivering on problem statements from start to finish
    • You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion

Preferred qualifications:

    • Experience with building and leading a backend team 
    • Great communications skills
    • Experience building, supporting and consuming backend services 
    • Familiar with continuous deployment environments
    • Go above and beyond to help your team
Why You’ll Love It Here
● Highly competitive salary
● Amazing working space with a running track on its roof
● Flexible time off, 5 weeks of vacation, and 5 annual sick days
● One personal refresh day off per month, according to the schedule of the department
● 4% employer supplemental pension monthly contribution
● Private medical care for employee and spouse with Program Health Plus
● Life insurance at 2x annual salary
5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
● 16 weeks of annual top up maternity leave pay or 12 weeks of fully paid paternity leave
● Opportunity to be part of company success via stock options program
● Company-organized and personal paid volunteer days to support the community that
supports us
● Relocation package - support offered for foreign future employees and their families relocating to Prague
● Diversity and inclusion programs that promote employee resource groups like OWN
(Outreach Women's Network), AAPI, Rainbow  (LGBTQIA+), Gender+,  LatinX, Black Excellence, Disability Community, and Veterans
● Employee referral bonuses to encourage the addition of great new people to the team
● Fun company and team outings because we play just as hard as we work