Data Science Engineering Manager

Seattle, WA
Data Science – Data Science
The Role

Data is at the core of Outreach's strategy. It drives our customers and ourselves to the highest levels of success. We use it for everything from customer health scores and revenue dashboards, to operational metrics of our AWS infrastructure, to helping increase product engagement, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to save our customers time and improve their sales efficiency.  Our team is expanding and we are looking for a Software Engineering Manager to lead the engineering part of the Data Science organization.

About the Team 

The mission of the Data Science team is to utilize trustworthy data analysis and experimentation to build new product features and help others in the company use data effectively. The team consists of a group of Data Scientists who are responsible for researching and prototyping ML and NLP models, and a group of Engineers who are responsible for helping deploy the models into production environment and for developing our Data Platform that ensures quality of the data produced and provides easy access to the data for all stakeholders. As the manager of the Engineering team, you will be on the ground floor, working directly with the VP of Data Science to define and implement our strategy for delivering data products to customers and internal users. In particular, you will be responsible for delivering models, data-driven functionality, and end-user features based on these models that will be deployed into production.

Your Daily Adventures Will Include

    • Managing, coaching, and mentoring a team of up to 15 total developers, including 2-5 lead developers and their direct reports
    • Owning the project backlog for your team, working closely with product management, other engineering teams and customer facing sales, success, and marketing teams to identify projects and set priorities
    • Defining and tracking key performance metrics for your team
    • Collaborating closely with Recruiting to define job requirements, interview candidates, and grow the team

Basic Qualifications

    • 3+ years of management experience with software engineering teams
    • Previous experience substantially growing an engineering team
    • Experience with complex architecture in a fast-paced environment
    • Demonstrated success owning and delivering on problem statements from start to finish
    • You embody our core values: we are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion

Preferred Qualifications

    • Experience working with processing large amounts of data
    • Experience collaborating with data scientists
    • Experience working in a start-up or building a product in a new category
Why You’ll Love It Here

• 100% medical, dental, and vision coverage for full-time employees
• Unlimited PTO (and people actually use it!)
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen