What is the best communication channel to contact you? Please indicate your: Skype: WhatsApp: Viber: Mobile Number:✱

Please advise your total experience as a Customer Service Representative. Do you have experience working with Australian companies/clients?✱

Have you worked in an e-commerce or online retail environment before? If yes, please briefly describe your responsibilities.✱

Are you comfortable handling a high volume of inbound and outbound calls (60+ daily)?✱

How do you approach dealing with difficult or upset customers over the phone?✱

Which CRM platforms have you used before (e.g., HubSpot, Zoho, Salesforce)? Please describe your experience.✱

Have you worked with any order or ticketing systems in the past? If yes, which ones?✱

Do you have any experience or knowledge of custom apparel, screen printing, DTG/DTF printing, or embroidery?✱

Have you used Adobe Illustrator and/or Photoshop? If yes, please describe your skill level and experience.✱

How do you prioritise tasks when handling multiple customer issues or orders at once?✱

Have you managed customer quote requests or converted quotes into orders before?✱

If successful, how much notice do you need to give your current employer?✱

Send a link and use any free voice recorder or this link https://vocaroo.com/ create a Voice Recording introducing yourself, describing your best qualities, experience, What you currently do day to day, and why we should hire you for this position. Please ensure link is open to view and not locked.✱

What is your current salary?✱

What is your expected salary?✱