What is the best way to contact you for interviews (WhatsApp, Viber, or mobile)?✱

How many years of experience do you have in Customer Support/Customer Service? please provide details.✱

Have you previously worked with Australian clients? If yes, please provide details.✱

Are you comfortable handling both inbound and outbound calls? Approximately how many calls have you managed per day in previous roles?✱

Are you familiar with Oracle Netsuite CRM(please advise yes or no and for how long)? What other CRM systems have you used (e.g., Zoho, Salesforce, HubSpot)?✱

Do you have any experience or basic understanding of construction tools, consumables, or supply chain processes? If yes, please provide a brief example.✱

How many years of Sales Support experience do you have (e.g. responding to leads, follow-ups, quote preparation)? Please provide details.✱

Have you used lead generation platforms such as BCI or similar? Please describe your experience.✱

If successful, how much notice do you need to give your current employer?✱

Please create a short voice recording introducing yourself, describing your best qualities, relevant experience, current day-to-day duties, and why we should hire you for this role. Ensure the link is accessible (use vocaroo.com or similar)✱

What is your current salary?✱

What is your expected salary?✱