Project Coordinator / Customer Service – (Desktop Team)

Philippines
Admin /
Full Time (Work From Home) /
Remote

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Project Coordinator / customer service

  • What is the best communication channel to contact you? Please indicate your: Skype: WhatsApp: Viber: Mobile Number:
  • Please advise your total experience as a Customer Service Representative. Do you have experience working with Australian companies/clients?
  • Do you have any experience in restoration, insurance, or emergency response services?
  • Have you ever had to work on scoping and quoting jobs?
  • How do you ensure effective communication with various stakeholders in a project?
  • How would you handle a customer that is highly irate or is experiencing an issue?
  • How do you ensure that all client KPIs are met in your projects?
  • Have you used VoIP or softphone systems (e.g., RingCentral, 3CX, Aircall, Dialpad)?
  • What CRM or customer support tools/systems have you used before?
  • Do you have experience in Project Management?
  • If successful, how much notice do you need to give your current employer?
  • Send a link and use any free voice recorder or this link https://vocaroo.com/ create a Voice Recording introducing yourself, describing your best qualities, experience, What you currently do day to day, and why we should hire you for this position. Please ensure link is open to view and not locked.
  • What is your current salary?
  • What is your expected salary?