What is the best communication channel to contact you? Please indicate your: Skype: WhatsApp: Viber: Mobile Number:✱

Please advise your total experience as a Customer Service Officer. Do you have experience working with Australian companies/clients?✱

Have you worked with any logistics or freight management systems before? If yes, please specify.✱

Can you describe a time when you managed a difficult customer query? How did you resolve it?✱

Describe your experience in maintaining accurate customer records or handling sensitive data.✱

How comfortable are you using MS Office applications (e.g., Excel, Outlook) for administrative tasks?✱

What strategies do you use to stay organized and meet multiple deadlines?✱

What systems or tools do you use to manage your daily tasks and track deadlines?✱

What customer service or ticketing platforms have you used in your previous roles (e.g., Zendesk, Freshdesk, Salesforce)?✱

If successful, how much notice do you need to give your current employer?✱

Send a link and use any free voice recorder or this link https://vocaroo.com/ create a Voice Recording introducing yourself, describing your best qualities, experience, What you currently do day to day, and why we should hire you for this position. Please ensure link is open to view and not locked.✱

What is your current salary?✱

What is your expected salary?✱