Sales Operations Specialist

Mexico City
Business and Operations – Operations /
Full-Time /
OXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly managed in the cloud as a modern SaaS offering. And it gets better - with full network access comes unparalleled business intelligence and insights to help enterprises better understand customer and machine (M2M) behavior. With a continuous focus on innovation, any company can build a powerful telecom presence with OXIO, and in addition help them glean unique customer insights like never before.

As a Sales Operations Specialist you will be responsible for managing critical operations including billing processing and the creation of commercial and pricing proposals while collaborating closely with our Sales and Finance teams to make sure key processes are created, followed and constantly improved upon.

Key Responsibilites:

    • Market Research: Lead OXIO’s efforts in understanding the local and global Telecom market landscape with a special focus on pricing and competitor product offerings
    • Financial Proposals: Develop and prepare financial proposals for new and existing projects, ensuring alignment with client needs, company goals and financial strategies
    • Billing Operations: Manage and streamline billing processes, ensuring timely issuance of invoices and accuracy of billing details. Handle billing queries and resolve discrepancies
    • Financial Reporting: Assist in the preparation of financial reports, providing insights and analytics to support decision-making
    • Cross-functional Collaboration: Work closely with sales, finance, operations and management teams to ensure billing, sales and financial practices align with overall business objectives

Key Qualifications:

    • Bachelors or Master’s degree
    • Excellent verbal and written communication skills in English and Spanish
    • Exceptional attention to detail and the ability and organizational skills
    • Advanced Excel / Google Spreadsheets skills
    • Process-oriented individual with strong analytical and problem-solving skills
    • Strong ability to effectively document, improve, follow and enforce new processes that involve many teams within the organization

What We Offer:

    • Competitive salary and stock option incentive program
    • Company paid healthcare
    • Flexible work arrangements
    • Company sponsored team-lunches and company retreats
    • International organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startup
    • A diverse and inclusive team
    • We welcome applicants from all backgrounds to apply regardless of race, ethnicity, age, disability status or other defining characteristics