PadSplit - T2 - Member Support (USA)

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Tier 2 - Member Support (Employees)

How many years of experience do you have in customer service?✱
- Limited (0-1 years)
- Basic (1-2 years)
- Intermediate (3-4 years)
- Advanced (5+ years)
This role require weekend availability. For example, as shifts could include Tuesday through Saturday. Are you open to working on weekends if scheduled?✱
- Yes
- No
What best describes your experience working in a startup? Our definition of a startup is working for a company that is disrupting an industry where there is a lot of ambiguity and change while doing it all at scale.✱
- Most of my career has been in startup environments
- I have worked equally in both startups and established companies
- I have worked in one before but mostly in established companies
- I haven't worked in a startup before (but want to)
Which state will you physically working out of?✱
What best describes your professional experience working for a real estate or property management company?✱
- No experience yet but I can learn.
- Limited experience or exposure but I get the basics.
- Moderate experience and a good familiarity with best practices.
- Extensive experience with a deep understanding and proven track record.
How would you rate your proficiency in English writing, particularly in clearly explaining and resolving complex member concerns?✱
- Basic
- Lower Intermediate
- Intermediate
- Upper Intermediate
- Advanced
Are you currently authorized to work in the United States without the need for sponsorship now or in the future?✱
- Yes
- No
In ten (10) words or less, what do you think is the most important quality of a support person to be successful in this role?✱
The budgeted annual salary for this role is $50,000 - $55,000. Would you accept an offer within this range?✱
- Yes
- No

Additional information

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

Gender

Race

Hispanic or Latino
A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
White (Not Hispanic or Latino)
A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.
Black or African American (Not Hispanic or Latino)
A person having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
Asian (Not Hispanic or Latino)
A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
American Indian or Alaska Native (Not Hispanic or Latino)
A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.
Two or More Races (Not Hispanic or Latino)
All persons who identify with more than one of the above five races.

Veteran status