PadSplit - Manager, Member Support

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Manager, T1 Member Support

What best describes your experience being a people manager?✱
- I do not have any experience directly managing people, but I have been a mentor or team lead before!
- Less than one (1) year of direct experience being accountable for a team member's performance.
- Two (2) to four (4) years of direct experience being accountable for a team member's performance.
- More than five (5) years of direct experience being accountable for a team member’s performance.
What is the largest total number of team members you have managed, including your direct reports and their teams?✱
- Zero (0).
- 1–10 people – Small team or single function.
- 11–25 people – Medium-sized team or multiple functions.
- 26–50 people – Large cross-functional team.
- 51+ people – Very large organization or multi-department oversight.
What best describes your experience managing contractors?✱
- No experience; I have not managed contractors before.
- Limited experience; I have managed onshore contractors before, but not offshore contractors.
- Moderate Experience; I have managed both on-and-offshore contractors before.
- Extensive experience: I have managed offshore contractors before multiple times at multiple companies.
What best describes your call center experience?✱
- No Experience; I have not directly managed in a call center but I have management experience in other environments.
- Limited Experience; I have some management experience working in a call center, but mostly in other environments.
- Extensive Experience; the majority of my experience has been in call centers.
- Startup Experience; I have built the structure of a call center from the ground up before.
What best describes your experience working for either a startup company or as a consultant?✱
- No Experience; I have not worked directly for either a startup company nor have I worked as a consultant, but I have great experience.
- Either/Or Experience; I have worked for either a startup company or as a consultant, but not both.
- Both Experience; I have worked equally in startup companies and as a consultant.
- Extensive Experience; The majority of my career has been in both startups and in consulting work.
What best describes your experience working in a remote environment?✱
- No experience; I have not worked in a remote setting, but I want to!
- Limited experience; I have worked mostly onsite or in a hybrid setting.
- Moderate Experience; I have worked equally in remote and in-person settings.
- Extensive experience: I have primarily worked in remote settings.
In 2 sentences or less, what is the most important thing to consider when managing a customer facing function?✱
Which state will you physically be working out of?✱
Are you currently authorized to work in the United States without the need for sponsorship now or in the future?✱
- Yes, I am authorized to work without sponsorship.
- No, I would require sponsorship now or in the future.
The budgeted annual salary for this role is $90-105K a year. Would you accept an offer in that range?✱
- Yes
- No

Additional information

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

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Hispanic or Latino
A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
White (Not Hispanic or Latino)
A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.
Black or African American (Not Hispanic or Latino)
A person having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
Asian (Not Hispanic or Latino)
A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
American Indian or Alaska Native (Not Hispanic or Latino)
A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.
Two or More Races (Not Hispanic or Latino)
All persons who identify with more than one of the above five races.

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