T2 - Member Support (Philippines)

Anywhere In Philippines
Customer Experience – Support: Tier 2 /
Contract /
Remote

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Tier 2 - Member Support (Contractor)

  • How many years of experience do you have in customer service?
  • This role require weekend availability. For example, as shifts could include Tuesday through Saturday. Are you open to working on weekends if scheduled?
  • What best describes your experience working in a startup? Our definition of a startup is working for a company that is disrupting an industry where there is a lot of ambiguity and change while doing it all at scale.
  • Are you based in the Philippines?
  • How would you rate your proficiency in English communication skills?
  • What best describes your professional experience working for a real estate or property management company?
  • How would you rate your proficiency in English writing, particularly in clearly explaining and resolving complex member concerns?
  • Have you handled complex concerns independently in a contractor role before? If so, please share your experience.
  • In ten (10) words or less, what do you think is the most important quality of a support person to be successful in this role?
  • The base salary for this role is $16,200 per year. Would you be willing to accept this offer?

U.S. Equal Employment Opportunity information   (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.