Communications Operations Analyst - Employee Experience

London, United Kingdom /
Communications /
Full-time
A World-Changing Company

At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.

The Role

We're looking for a Communications Operations Analyst to join a cross-functional group of operators and analysts who are responsible for executing on internal initiatives that support Palantir's work and values. Our mandate is broad, and you'll work on projects that span Employee Experience operational responsibilities as well as internal communications and logistics support.

Working alongside other Communications Analysts, you will be responsible for supporting projects and programs across Employee Experience, Events and Learning. As the operational backbone on key programming initiatives, you will craft, implement, and execute processes to streamline workflows and scale your team’s reach. You’ll track and stabilize projects, remove roadblocks, and anticipate business stakeholders’ needs in order to enable company-wide programming. You are a person who loves fixing problems, creating structure, and embraces the best idea - even when it is not your own. The Communications Operations Analyst role and its surrounding organization aren't rigidly defined, so it's important that you can navigate an unstructured environment with savvy and pick up new skills along the way.

Core Responsibilities

    • Build and own operational workflows for Communications Operations Teams across Palantir.
    • Coordinate logistics and internal resources for Employee Experience, Events & Learning programs (booking rooms, calendaring, de-conflicting schedules, scheduling support for) across all of our offices in the US and globally with a focus on operational excellence.
    • Successfully execute on multiple projects, programs, and events simultaneously as and individual contributor while clearly communicating prioritization and deadlines with relevant stakeholders.
    • Work directly with internal teams (e.g. Legal, Data Protection, Information Security, Finance, Diversity Equity & Inclusion, Recruiting, etc.) to coordinate the full life cycle for vendor logistics, contracts, and payments.
    • Partner with internal team leads to define and evaluate team specific Employee Experience objectives and outcomes.
    • Be the primary touchpoint for new joiners as a culture guide and logistics support (office tours, hardware setup information, where to find internal resources).

What We Value

    • Being resourceful. You anticipate challenges and can solve for them creatively and analytically.
    • Demonstrated success managing complex projects in high-stakes environments with sound judgment and transparency. You can calibrate a room of peers and/or stakeholders to achieve alignment.
    • An ability to develop and cultivate strong rapport with partner teams. Effective verbal and written communicator who can display discretion and integrity in all interactions.
    • Can quickly grasp new systems, web apps, and tools used by the team (e.g. Coupa, Asana, Jira, Contentful, etc.)
    • Palantir is committed to promoting a culture of diversity, equity, and inclusion. We value candidates from a wide range of backgrounds who can contribute/leverage their unique perspectives and lived experiences to help us achieve our best outcomes.
Palantir is committed to promoting a culture of diversity, equity, and inclusion. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems.

Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.