Product Manager - Situational Awareness
San Francisco, California
Product Management /
Full-Time /
Remote
Who we are
The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.
About Pano: Pano AI is a 90-person growth stage start-up, headquartered in San Francisco, that is the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence.
Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. Pano AI has also been featured in the Wall Street Journal, Bloomberg, NBC News, and a national TV commercial produced by strategic partner T-Mobile. With dozens of government and enterprise customers, its reach extends across 10 states in the U.S., five states in Australia, and BC, Canada, helping protect more than 20 million acres of land. Backed by $45M in venture capital funding, investors include Congruent Ventures, Initialized Capital, Salesforce Ventures, T-Mobile Ventures, and Valor Equity Partners. Learn more at https://www.pano.ai/.
The Role
As a member of our product team you will nurture and grow how our product enables emergency managers and wildland firefighters to protect lives, communities, and our forests. We support customers across multiple industries (utilities, forestry, renewables, etc) that face an ever-increasing risk of wildfire and a growing Wildland Urban Interface. Your core responsibility will be to lead collaboration with engineering, design, customer success, and operations to discover useful, usable, and feasible capabilities that bring clear value to our users and support our mission. You also develop empathy for your customers so you can optimally translate those opportunities into well-defined problems for your partners in engineering and design to seek solutions to. As a champion for your product domain you are the voice of the customer, driving transformation in your product and the organization.
What you’ll do
- Define and manage the entire product lifecycle from concept and definition through development, detailed product specifications, and launch, in close collaboration with engineering and design.
- Influence the product line strategy and roadmap, including long-term vision, user segment insights, technical innovation, market trends, and platform capabilities.
- Be the voice of the customer, curating product definitions and communicating requirements from our customers.
- Drive decision-making on nuanced product trade-offs informed by key user journeys, technical insights, and product strategy.
- Collaborate cross-functionally with teams such as marketing, sales, and customer support to ensure cohesive product development and launch.
- Monitor and analyze product performance, using data-driven insights to inform continuous improvement and identify new opportunities.
- Champion user-centered design principles, ensuring that the user experience is at the forefront of product development.
What you’ll bring
- 5-7 years of experience in product management.
- BS/BA Degree in a technology-related field or equivalent experience.
- A track record of shipping successful products
- The technical chops to learn new tools, technologies, and concepts to work collaboratively together with engineering and customers.
- Self-motivated with an ability to work fast and prioritize different tasks that are sometimes ambiguous.
- Humility, empathy and open-mindedness - no egos.
Nice to have
- Experience working in an early-stage startup (<100 engineers).
- Experience building AI products, complex UX workflows, and/or enterprise software.
- Experience working on observability, mapping, monitoring, and/or alerting products.
- A passion for climate change adaptation and/or firefighting.
$145,000 - $190,000 a year
Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills and location. In addition to salary, this position is also eligible for stock options. We offer comprehensive health insurance, paid time off, and 401k match.
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
