People Operations Specialist
Remote - US
General & Administrative – Human Resources /
Full-Time (FTE) /
Remote
Company Overview:
At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers.
As we continue aiding growth and expansion, we seek an experienced HR Generalist to join our team!
Position Summary:
As a People Operations Specialist, you will play a critical role in ensuring a seamless People experience and reliable People & Culture operations. This position is a backfill for our long-term People Ops support resource and expands to cover the broader responsibilities of a full-time specialist. You will manage the day-to-day administration of core HR systems, processes, and programs, while also owning projects that drive efficiency, compliance, and engagement across the People lifecycle.
Reporting to the VP, People & Culture, this role is highly visible across the company and offers the opportunity to shape and strengthen the foundation of Panopto’s people operations as we scale globally.
You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft.
How You’ll Contribute
- People Lifecycle Administration
- Own onboarding and offboarding processes to deliver a consistent, positive People experience.
- Lead new hire orientation and ensure Peoples are set up for success.
- Coordinate People change management activities (role changes, promotions, exits, etc.).
- Systems Administration & People Data
- Serve as the primary system administrator for HRIS and payroll platforms (TriNet, Deel, and future systems).
- Ensure data integrity through regular audits and reporting.
- Support position management and headcount tracking.
- Compensation & Benefits Support
- Own compensation benchmarking research and data maintenance.
- Assist with annual compensation cycles, benefits enrollment, and employment verifications.
- Partner with brokers and vendors to resolve People benefit questions.
- Process & Compliance
- Maintain compliant employment records across geographies.
- Ensure timely processing of employment verifications and audits.
- Support visa/work authorization tracking as needed.
- People Programs & Projects
- Support engagement surveys, manager feedback cycles, and training programs.
- Partner with People & Culture leadership on special projects that advance efficiency, compliance, and People experience.
- Identify opportunities to streamline processes and improve people self-service.
Required Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 3+ years of progressive experience in HR roles.
- Strong comprehension of HR best practices and employment laws.
- Excellent organizational, communication, relational, time management and problem-solving skills.
- SHRM or HRCI certification is a plus.
- Proficiency in Google Workspace, MS Office Suite (Word, Excel, PowerPoint, SharePoint), and other office software
- Ability to handle confidential information with discretion and professionalism
- Detail-oriented, proactive, and able to work independently
- Adaptability and ability to work well under pressure in a fast-paced environment
- Ability to prioritize and handle multiple assignments at any time while maintaining commitment to deadlines
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
$70,000 - $85,000 a year
Total Rewards:
The salary range for this position is $70,000 - $85,000 USD per year. This position is also eligible for a bonus as part of the compensation package.
Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer Peoples benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you.
At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies.
The Team:
The People Experience is at the forefront of our priorities at Panopto. The team is committed to enhancing the People Experience and cultivating a thriving work environment by fostering connection and empowering growth amongst our Peoples. The EX team serves our Peoples and leaders by delivering and executing strategic HR initiatives centered around workforce enablement, culture development, and People value. They are the central location for general People questions regarding onboarding, benefits, performance management, goals, development, hiring, and recruiting.
Beyond the Requirements
At this point, we hope you're feeling excited about the job description you’re reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.
We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.
We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
Recruiting Tips:
From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team.
The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently:
Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer
Our people and culture
Panopto’s mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world’s universities and businesses. Panopto’s commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It’s what sets Panopto apart as a unique and rewarding place to work.
Our purpose
We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto’s knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture.
Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the People Experience department.
Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely.
Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable.
Use of Artificial Intelligence (AI):
Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates.
Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy.
By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above.
We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities.
To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process.
Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.
We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'.
Panopto is dedicated to a fair and equitable hiring process for all candidates.
