Intern, CS
Bangalore
260-Customer Support – 260-Customer Support /
Intern /
On-site
Job Requirements:
*Strong written and verbal communications skills.
*Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.
Preferred skills:
1)One of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.
2)Familiarity with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.
3)Unix/Linux systems knowledge.
4)Ability to understand technical issues.
*Ability to adapt quickly to changing environments and manage parallel time-critical tasks.
*Experience with Excel or other statistical analysis tools.
Key Job Functions -
- Will be part of a 24x7 remote network monitoring team working on a rotating shift basis.
- Network Monitoring of system events, alarms, and Key Performance Indicators (KPIs).
- Responsible for KPI and technical reporting for the Customer Support team.
- Collaborate with peer teams to identify their specific reporting requirements.
- Perform first level technical support and analysis on issues found during network monitoring.
₹0 - ₹0 a year
We are looking for Immediate joiners.