Intern, CS

Bangalore
260-Customer Support – 260-Customer Support /
Intern /
On-site
Job Requirements:

*Strong written and verbal communications skills.
*Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.
Preferred skills:
1)One of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.
2)Familiarity with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.
3)Unix/Linux systems knowledge.
4)Ability to understand technical issues.
*Ability to adapt quickly to changing environments and manage parallel time-critical tasks.
*Experience with Excel or other statistical analysis tools.

Key Job Functions -

    • Will be part of a 24x7 remote network monitoring team working on a rotating shift basis.
    • Network Monitoring of system events, alarms, and Key Performance Indicators (KPIs).
    • Responsible for KPI and technical reporting for the Customer Support team.
    • Collaborate with peer teams to identify their specific reporting requirements.
    • Perform first level technical support and analysis on issues found during network monitoring.
₹0 - ₹0 a year
We are looking for Immediate joiners.