Information Developer (Technical Writing)
Pune
500-Marketing – 500-Marketing /
Full Time /
On-site
Information Developer (Technical Writer)
Location: Pune
Experience Level: 3–8 Years
Department: Product Documentation/ Technical Communications
Role Overview
- We are looking for detail-oriented, tech-savvy, and motivated Technical Writers to join our dynamic Product Documentation team.
- This role is ideal for professionals who are passionate about writing, curious about emerging technologies, and eager to grow in a collaborative environment.
- The selected candidate will handle creating clear, concise, and user-centric documentation that enhances product understanding and adoption.
- They will work closely with engineering, product management, and senior writers to deliver high-quality content aligned with our documentation standards.
- Create and support user manuals, API documentation, installation/configuration guides, FAQs, and online help systems.
- Collaborate with cross-functional teams to gather technical insights and understand product workflows.
- Edit &refine existing documentation for clarity, consistency, and technical accuracy.
- Use DITA, single sourcing, and content reusability principles.
- Follow documentation standards and style guides such as the MS Style Guide.
- Participate in peer reviews and incorporate stakeholder feedback.
- Gain exposure to bug tracking and task management tools (such as JIRA, Bugzilla).
- Contribute to process improvements and content strategy initiatives.
Key Responsibilities:
What you should have:
- 3–8 years of experience in technical writing or related roles.
- Exposure to telecommunications or software development is a plus.
- Excellent written and verbal communication skills with a focus on technical clarity.
- Ability to simplify complex technical concepts for diverse audiences.
- Strong attention to detail and commitment to quality.
- Familiarity with Agile, Scrum, Sprint, and DevOps environments.
- Experience with structured authoring and DITA principles.
- Proficient in authoring tools such as oXygen XML, MadCap Flare, FrameMaker, and ArborText.
- Knowledge of markup languages (Markdown, AsciiDoc), CMS platforms (Confluence,Notion),
- & version control systems (Git, GitHub).
- Basic understanding of HTML/CSS and scripting (Python, JavaScript).
- Awareness of UX writing, accessibility, and content design.
- Experience with diagramming tools (Lucidchart, Draw.io).
- Interest in emerging technologies like AI, ML, IoT, Cloud, and RAN.
- Working knowledge of AI tools and LLM.
- Strong organizational and time management abilities.
- Adaptability and eagerness to learn.
- Collaborative mindset with openness to feedback and mentorship.
Required Qualifications:
Core Competencies:
Preferred Skills & Tools:
Soft Skills:
Bachelor’s or master’s degree in engineering, technical writing, mass communications, or a related field.
Job Location : Pune
