Logistics Director
Remote, United States
Commercial – Commercial /
Full-Time - Remote /
Remote
About Passport:
At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.
Lead the integration and optimization of Passport’s domestic and international shipping programs in the US and Latin America. Own carrier relationships across all modes: domestic parcel (UPS, FedEx, USPS), LTL/TL (e.g. FedEx Freight), and air freight (both export and domestic). Establish a unified carrier management and pricing strategy for all legs of global shipments from origin to final mile. Lead Passport’s cross-functional TMS effectiveness. Build and launch a new US domestic parcel program aligned with our international model.
Success Factors
Within 3 Months:
- Complete onboarding and immersion in Passport’s global and domestic shipping models- Deep dive into our TMS capabilities. Identify and execute process efficiency improvements.
- Conduct full audit of current carrier relationships (domestic, LTL, air freight, international) and identify improvement opportunities
- Develop a draft roadmap to integrate LTL, small parcel, and air strategies under one cost-optimized structure
- Begin RFP process for new US domestic parcel program
Within 6 Months:
- Negotiate new or restructured carrier contracts with measurable cost improvements
- Launch US parcel program pilot with initial customers
- Deliver clear air freight improvement strategy (US outbound and domestic air)- Build initial performance dashboards for carrier KPIs across modes
Within 12 Months:
- Reduce domestic cost per shipment by 20% vs baseline through routing, pricing, and partner changes
- Achieve 98%+ on-time pickup and delivery rate across US and global carrier partners
- Scale US parcel program nationally and phase into core offering
- Launch cross-functional QBR framework with key global and domestic partners
What we're looking for:
- - Multi-Modal Expertise: Deep experience in small parcel, LTL/TL, and air freight within North America and globally. Cost-saving results with US carriers in the cross-border industry are highly preferred.
- Carrier Management: Proven history of negotiating with integrators like FedEx, UPS, DHL, USPS as well as truckload, air freight, LTL and regional carriers
- Analytical Strength: Comfortable digging into rate tables, cost models, TMS data, and network simulation
- Results-Oriented Negotiator: Measurable cost savings and performance gains in prior roles
- Collaborative Communicator: Bridges logistics with operations, sales, and tech
- Builder’s Mentality: Thrives in startup or high-growth environments where systems are evolving
- Integrity & Independence: Trusted to own and relentlessly improve large domestic and international spend and deliver against Passport’s values
A sneak peak into our perks & benefits:
- Competitive cash and equity packages
- Healthcare, dental, and vision, life & disability insurance
- 401(K) Match
- Bi-Annual Remote Work funds
- 100% remote work environment #LI-Remote
- Company issued laptop
- Flexible PTO
- 12 weeks parental leave
- Monthly team bonding time - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- One-time remote work set-up stipend to make your at-home office dazzle
- Teammates around the world in 8 different time zones!
