Pathpoint is building the modern distribution infrastructure for the $120B E&S insurance market. Today, more than 20% of commercial insurance business is placed into the E&S market, yet agents, brokers, and carriers rely on analog, inefficient, and imprecise systems, paperwork, and tools to transact. Pathpoint is the only wholesale distribution platform that uses technology to connect carriers and agents around the country, streamlining and automating submissions, underwriting, binding, compliance, payments, and service through technology and people. All brought to you by a team committed to raising the bar in E&S insurance.(Learn more)

We're seeking a dynamic, efficient Associate Underwriting Operations Manager to support and partner with our rapidly expanding underwriting team. Our technology allows us to automatically underwrite and quote 70% of the accounts we handle. We need an underwriter to handle the remaining 30%—the more intricate cases—using their previous training and experience to make decisions when the system cannot.

We need a professional who can become familiar with and work within our carrier guidelines, as well as with our carrier underwriters and to partner with the underwriting team to deliver post-bind services to our clients. Pathpoint specializes in small commercial E&S businesses.

This is a remote position serving Eastern and Central time zone, requiring availability during normal business hours. Infrequent overnight travel may be required.

As with any fast-growing small company, there are significant growth opportunities for top-performing contributors.

1-2 years of small commercial underwriting associate or assistant-level experience with strong technical skills in servicing small commercial accounts in the E&S market.

A confident self-starter who has a strong desire to collaborate and innovate in a remote environment, and communicates respectfully while problem-solving.

Decision-makers who can work autonomously, are unafraid to make and learn from mistakes and are comfortable asking for help.

Ability to accurately prioritize a high task volume in a fast-paced environment while meeting established deadlines.

Strong digital literacy is required, with a comfort level in learning and adapting to the use of unfamiliar systems or software.

Strong analytical skills, attention to detail and unwavering ethics. The small things matter in our highly-regulated and nuanced industry.

Humility. Every member of this company wears multiple hats and you will never hear anyone at Pathpoint, including our CEO, say the words “That’s not my job.”

Experience providing support to Underwriters by preparing information for a variety of reports and documents, processing inquiries and forms and communicating with outside sources such as inspection companies and outsource vendors.

Experience with Slack, Salesforce, G-suite and Notion.

Familiarity with a fast-paced startup environment.

Work closely with Account Managers and Underwriters to meet the needs of the client

Manage a region of the U.S., servicing renewal and existing accounts.

Communicate with your team members utilizing digital communication tools such as Slack, Salesforce

Use carrier systems to service accounts.

Maintain accurate and complete documentation for your accounts, as per Pathpoint and carrier requirements.

Collaborate with the Product, Engineering, Marketing, and Sales teams to assist in automating and improving the submission, quoting, binding, and servicing experience for retail agents.

Competitive compensation, equity, and healthcare packages

Remote-first working environment while investing in in-person collaboration

Monthly lunch stipend

Annual home office stipend

Monthly Wi-Fi stipend

Flexible time off

Paid parental leave

401(k) available

Hard Problems Drive Us: We believe the insurance industry hasn’t kept up with changing times and fixing that is a hard problem worth solving.

We Start with Why: Seek to understand what customers care about. Use data to challenge assumptions and figure out the problem.

We Take Ownership and Accountability: We think people are their happiest when they have high ownership and accountability over the problems confronting them and are empowered to move decisively to work on them.

We Work Together: Nothing happens without the individual efforts of our team members, but effective teamwork is how we build and maintain customer value.

We Move Forward: We value the ability to persist through adversity to achieve goals and believe speed plays an important role.

Pathpoint is an equal-opportunity employer that values diversity, inclusion, and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We are unable to provide visa sponsorship for this position at this time. By applying to this job, you confirm that you are eligible to work in the U.S. without requiring visa sponsorship now or in the future. Thank you for your understanding.