Career Mentor (Full-time)

Remote
Career Team – Open Roles /
Full-Time /
Remote
What is Pathrise?
Pathrise (YC W18) connects job seekers across North America to world class industry mentorship and career coaching to help them land a new career. The program is free upfront and our customers pay us back when they’re hired.

Built around aligned incentives, we help build equity in the job search process by providing 1-on-1 mentorship, training, and a platform to uplift job seekers and ultimately, help them fulfill their hopes, ambitions, and livelihoods. We’ve already helped more than a thousand fellows land meaningful jobs, and helped them earn over $100M in salary.

In 2022 we raised our Series B and there is even more exciting growth on the horizon. That year we expanded from 6 to 14 industries, launched a tiered pricing system with differentiated product offerings, and much more.

Our Mission 🚀
Our mission is to help people everywhere build their careers by being the world’s best career agency. 

We believe the job search system is broken and can be fixed with a business model that acts on behalf of the job seeker, instead of on behalf of employers, recruiters, or schools. If this sounds interesting to you, we look forward to hearing from you!

Read more about our mission in our manifesto.

The Role
The Career Mentor team is the fastest growing team at Pathrise. Our curriculum was developed by ex-Google and Github recruiters. We are looking for mission-driven career educators to join our awesome team of Career Mentors.
 
As a Career Mentor, you will be responsible for fellows' success by helping our job seekers develop their soft skills and personal brand through a variety of workshops and 1-on-1 mentoring sessions. You will work cross-functionally with technical mentors, our product team, and operations to promote engagement, process improvements, and data tracking.

Mentors who thrive in this role embrace a data driven, metrics oriented approach to career coaching in a dynamic startup environment!

Responsibilities

    • Act as the main mentor for a caseload of fellows (often around 40, could be higher or lower as needed)
    • Responsible for reaching fellow metrics (KPIs) such as retention, interview rate, placement speed, placement percentages, etc. through strategic initiatives
    • Provide 1-on-1 support to job seekers to meet fellow placement and interview tracking metrics
    • Support fellows with various aspects of the hiring process including but not limited to resume writing, application strategies, behavioral mock interviewing, and negotiation.
    • Conduct regular check-ins with fellows to discuss their job search updates
    • Work with fellows and other advisors to ensure good data collection to track progress

Qualifications

    • 2+ years of full-time experience in career coaching at a professional organization
    • Ability to work in a metrics oriented environment (i.e. placement and interview metrics for your caseload, SLAs, etc)
    • Ability to work with or quickly learn the following: Google Suite, Slack, Airtable, Salesforce, Notion, Asana, etc
    • High administrative acumen with the ability to onboard up to 10 new fellows per week; you are that person who can manage 15 things at once and never miss a deadline - you are a zero-inbox junkie and love to cross things off your daily to-do list
    • Put our fellows first by having a passion for our mission and working collaboratively to pinpoint fellow issues to help them land their dream job!
    • Flexibility and a willingness to adapt to new situations - the job market is fluid and the hiring landscape is always changing! We are looking for individuals who can help our fellows navigate these changes by taking on new challenges in stride

Nice to Have

    • Recruiting experience in the tech space is a plus!
    • Experience supporting a designated caseload of 30+ clients, students, or fellows at a time

Compensation & Benefits

    • 💰Base salary for this role ranges from $50,000 - 60,000/year (up to $65,000 for candidates residing in the SF Bay, NYC or Los Angeles areas)
    • 🙌This role also includes a commission component. When your fellows get placed, you get rewarded! Typical commission ranges from $10,000 - 20,000/year, and is uncapped.
    • 🪙Meaningful equity in the form of stock options
    • ✈️Fully remote with annual company sponsored team-building trips to places like Lake Tahoe and Denver
    • ⚕️Medical, Dental & Vision insurance coverage - we can provide plan details for specifics
    • 🌴Flexible Unlimited Time (FlexTime) Off Policy 
    • ❤️‍🩹Annual Professional Development & Wellness Stipends
    • 🧑‍💻50% computer reimbursement and $300 reimbursement cap for WFH office equipment
$50,000 - $65,000 a year
Base of $50,000 - 65,000
Commission between $10,000 - $20,000 annually.

Career Mentors receive commission incentives for fellow placements and interviews, on top of their base salary. Cash compensation (i.e. base + commission) falls between $60k - 85k per year. Commission is uncapped.

Performance bonuses and/or raises are evaluated annually for team members who meet or exceed the expectations for their role.
Our culture
👋 We are a tight-knit community that champions for our staff to bring their authentic true selves to work and aim to provide a fun and collaborative work environment for everyone. Although we are remote we have many virtual and company sponsored in-person events. We also value diversity - our Career team is made up of mentors from a variety of different backgrounds and identities, and exemplifies what Pathrise stands for externally as well as internally. Read more about how we aim to create a diverse and inclusive environment: What DE&I means to Pathrise ❤️🧡💛🖤🤎

Our interview process
- Phone chat with a recruiter 
- HackerRank assessment - no coding involved. This hands-on evaluation looks at resume writing skills and strategic thinking. Think "technical test", but for a career coach instead of an engineer.
- Mock career coaching round
- Final virtual "onsite", which is a mixture of behavioral interview panels
- Reference checks

This role is remote within the US only, and is not currently available to applicants located outside of the US. US work authorization is required.

💡The Pathrise Approach to Hiring

At Pathrise we have a unique understanding of the hiring process from the perspective of companies and candidates, and the ups and downs that come with it. Candidates are close to our hearts - we've been them, we coach them, we know them.

Our general full-time hiring process outlined below. Note: this doesn't apply to part-time roles which consist of an intro call + a 30-45 min final interview.

Application Stage
- Our recruiting team reviews applications and responds to qualified applicants as quickly as possible.
- Our ATS does not auto-reject in any way
- Note that some part-time roles are listed in "Inactive - Resume Pool" status, meaning hiring happens on a rolling basis and may open unexpectedly.

Intro Call
- In this 30 minute phone call, we aim to align on the role and answer your questions to ensure a mutual fit
- Taking the next step in your career is a big deal! Ask whatever questions you need to ensure we're the right fit for you.
- Candidates who advance will be provided with a helpful guide to support their candidate experience.

Skill Assessment or Hiring Manager Interview
- For some roles, this is a 30 minute Google Meet interview with a hiring manager.
- For other roles, this stage is a hands-on skill assessment that gives you a firsthand glimpse of what basic skills are needed to execute in this role, and how they'll be applied. It also gives us early signals on the more technical aspects of candidate fit.

Virtual Onsite (full-time roles only)
- Candidates will meet with hiring managers and collaborators for further skill assessments and behavioral interviews.
- Because this stage can take considerable time for all candidates and interviewers (1.5 - 3 hours), we are very intentional about how we conduct it and who we move forward. We do our best to be mindful of time commitments and candidate efforts, and will communicate if things change unexpectedly.
- You'll receive guidance well in advance.

Reference Interviews (full-time roles only)
- We'll ask for some professional references to follow up with.


Pathrise is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pathrise does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Pathrise also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Pathrise will also consider for employment qualified applicants with arrest and conviction records.

If you are instead interested in our fellowship program, please submit an intake form and our Admissions team will follow up: https://www.pathrise.com/apply.