Head of Acute and Extended Care Solutions

Boston, MA
Network Strategy – Network Strategy
Full-time
Head of Acute and Extended Care Solutions
Boston

PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications when their patients receive care anywhere so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers nationally. Our vision is bold—to build a national care coordination network that allows providers to put patients at the center of their care. 

Job Description:
PatientPing is a network-effect SaaS platform that serves many customer segments in the healthcare continuum: Hospitals/EDs, Post-Acute Organizations, Outpatient providers, ACOs & Payers. You will be part of the Network Strategy team and be the overall owner for our product and business success in the hospital/ED and the post-acute care (SNF, Long-term care, Rehab, Home Health) space. 

You will become a deep domain expert in the acute and post-acute care and will immerse yourself in data collection and industry research to draw insights and create business and product opportunities for PatientPing. You are able to create data-driven synthesized recommendations and persuasively communicate your recommendations to the rest of the PatientPing team. You are commercially focused and comfortable in a fast-moving and sometimes ambiguous environment. Most importantly, you are passionate about helping create a better healthcare delivery system.

What Success Looks Like:
In 3 Months:
• Develop deep familiarity and assume ownership of value proposition, pricing, and positioning of all products offered to the customer segment
• Inventory business challenges and ancillary pain points for Hospital, ED and post-acute providers

In 6 Months:
• Collaborate with marketing and sales to accelerate growth of current offering through improvements to packaging, promotions, and pricing improvements.
• Deliver recommendations for business segment roadmap through analytical rigor.
• Create a business strategy and plan for increasing network engagement and revenue for your customer segment.

In 12 Months:
• Outperform acute and post-acute care revenue plan.

What You Need:
• You have a successful track record of owning a solutions portfolio in the healthcare space.
• You have deep understanding of the business environment in which acute and post-acute care providers operate. 
• You have a deep understanding of workflows in the acute or post-acute care space.
• You have five years of experience working in a healthcare company (Provider, Hospital, Payer, Vendor, Non-profit or related).
• BA/BS degree. Masters degree in Business or Health Sciences a plus.
• You are able to explain complex topics in simple terms.
• You have excellent communication and interpersonal skills. 

What Would Be A Plus:
• You have a good understanding of the US healthcare reimbursement system.
• You have helped bring new products or capabilities to market including pricing and growth strategy.
• You have demonstrated ability to drive revenue and growth metrics.

What You Get:
• Be on the ground floor of a rapidly growing company with many opportunities to expand the role and responsibilities
• Have the autonomy to build something with an enthusiastically supportive team
• Learn best practices from world class investors and advisors
• Become an expert on healthcare delivery system transformation, and work closely with the country’s most innovative health systems
• Receive cash and equity compensation with health, dental, and other benefits
PatientPing is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.