Amazon Account Manager
Melbourne, Australia
Pattern Corporate – Advisory /
Full-time /
Hybrid
Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on their own websites and through hundreds of marketplaces. Pattern works with some of the most recognized brands such as Converse, North Face, KONG, Evo and NAK is the #1 Amazon seller globally.
Pattern is expanding and we are looking for an experienced Ecommerce expert to join our Australia team to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces.
You will own the relationship and financial performance of a portfolio of global brands managing their performance across marketplaces.
You will support the Associate Director with defining and implementing the growth and profitability plan for your portfolio of brands by working cross-functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also lead cross-functional projects to implement processes to scale the organization.
You will be a strategic and commercial ecommerce professional who can engage partners and internal stakeholders towards a common goal. You will have a growth mindset and love navigating the challenges of working in fast changing landscapes.
This is a full-time role and will work a hybrid schedule based in Melbourne, Australia.
What is a day in the life of an Amazon Account Manager?
- Drive revenue growth across Amazon and other marketplaces using a data-led approach, delivering against budget through smart planning, seasonal activity, NPD launches, and high-performing ad campaigns.
- Build and execute strategic joint business plans with brand partners to grow share and deliver mutually beneficial outcomes.
- Deliver best-in-class marketplace execution, including SEO-optimised content, A+ pages, localised copy, and targeted advertising.
- Analyse performance regularly across multiple data sources to identify opportunities, address issues, and drive continuous optimisation.
- Manage inventory and demand planning to ensure strong in-stock positions and sales continuity.
- Act as the main point of contact for your client portfolio, building strong relationships and clearly communicating progress, risks, and results.
- Lead multiple projects simultaneously, using strong project management skills to deliver work on time and to a high standard.
- Prioritise effectively across brands and tasks, focusing on activities with the greatest commercial impact.
- Solve problems proactively – whether operational, strategic or technical – using initiative, resourcefulness and collaboration.
- Continuously improve how we work, identifying ways to streamline, automate and scale account management processes.
What will I need to thrive in this role?
- Demonstrated success in managing an eCommerce business.
- 2-3 years’ experience in an eCommerce or digital marketing role.
- Amazon marketplace experience highly regarded, but not essential.
- Bachelor’s degree with solid academic performance (Distinction or equivalent GPA)Strong skills in Excel and/or Google Sheets – confident in working with formulas, pivot tables, and data analysis.
- Confident presenter with the ability to distil complex ideas into clear, compelling updates and recommendations.
- Creative thinker and proactive problem solver.
- Highly organised and disciplined with excellent attention to detail.
- Comfortable working in a fast-paced environment with shifting priorities.
- Adaptable, curious, and willing to learn on the fly.
What does high performance look like?
- Delivers and exceeds revenue and profit targets
- Builds strong, trusted relationships with partner brands
- Maintains best-in-class marketplace execution
- Identifies and acts on performance improvement opportunities
- Leads cross-functional projects to drive efficiency
- Manages inventory and ensures healthy stock levels
- Creates and executes clear brand growth strategies
- Communicates effectively with internal and external stakeholders
- Adapts quickly in a fast-paced environment
- Embodies Pattern’s values and collaborative team culture
Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:
- Competitive Pay
- Company issued stock grant (restricted stock units)
- 5 weeks annual leave
- 3-month parental leave
- 2 weeks supporting partner leave
- Smart Casual Dress Code
- 2 days per week work from home
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
