Senior UX Designer

Product Engineering

Paws is disrupting the global pet industry, bringing game changing innovation and customer wow to the way we love and live with our pets. Worldwide, 57% of consumers have a pet, it's a $100bn dollar global industry. Yet caring for an animal isn't always affordable or easy. We're changing that.

We believe that with all the benefits of the digital age, nothing can beat a familiar wet nose or wagging tail, and that the relationships between pets and their owners are some of the deepest and most positive on the planet. Paws is also dedicated to helping less fortunate pets, by supporting shelters, plus encouraging and educating pet owners in new and engaging ways.

You’ll be joining our founding team of experienced, successful startup high flyers and entrepreneurs (multiple £100m+ exits previously), in our state of the art HQ near Exmouth Market - and you can bring your dog to work of course!

You’ll be joining a technology driven organisation starting from the ground up. Working closely with our experienced team, you’ll have the opportunity to shape the product from the beginning and be part of a truly disruptive business in a very exciting space.

As a company we are low on politics, strive for excellence, and adopt a customer centric and lean approach to everything we do.

If you crave autonomy, want to work in a place that will be challenging, rewarding and with other people you will learn from, you’ve come to the right place.

What will you be doing, we hear you ask?

- Acting as the voice of our users 
- Identifying real user problems and their needs 
- Creating journey maps, user flows and use other methodologies to generate new ideas and potential solutions 
- Using the Lean UX approach to collaborate with stakeholders, developers, researchers and the product design team. 
- Improving user experience at Paws and being the positive change in an energetic, developing environment.


- Deep experience in UX design and Lean UX process 
- Several years working with state-of-the-art design and tools like Sketch, Invision and the Adobe CC Suite. 
- eCommerce experience is a big plus 
- Strong communication, critical thinking, creative problem-solving 
- Interpersonal and analytical skills


- Failure 'breeds' opportunity
We retro everything, learn from our mistakes and are candid with one another about how to improve.

- 11x
Spinal Tap took it to 11 - so are we. We have a grand vision, a superteam to execute on it, a brand new swanky office near Exmouth Market, significant funding and a culture of never thinking small. Great just isn't good enough.

- Love the customer
At the heart of our purpose is the customer. If they aren't thrilled with everything we do then we just aren’t fulfilling our vision and purpose.

- We take everyone on the journey
All meetings, notes, off-sites, socials,  conversations are open. There is no hierarchy here. Be seen and be heard regardless of your role.

- Think beyond yourself
Enjoying the journey is a must. We spend most of our lives at work so it has to be enjoyable. We are kind, considerate and a sociable bunch. We have weekly socials, regular team lunches, and bi-annual parties.

To live these values we look for people that are,

Thoughtful, entrepreneurial, ambitious, down to earth, positive, self-starting, creative, challenging with the ability to push back, execution focussed, high integrity, fun, transparent, high energy, able to think strategically but also roll up their sleeves. Above all, scrappy with a sense of humour.