Product Operations Analyst

Greenwood Village
Product Development
Summary:
The Product Operations Analyst will work with the Product Operations team to maintain vendor product information and order-to-cash processes in the Pax8 marketplace and internal SharePoint site. Our goal in Product Management is to provide our partners an array of quality solution bundles and a seamless end-to-end experience across all vendors.

Duties & Responsibilities

    • Support internal teams on inquiries related to vendors, products, and processes
    • Manage external vendor communications
    • Learn and understand product features and bundles
    • Coordinate and prioritize on-demand requests for product and rate plan additions
    • Manage product creation and conduct product audits (names, descriptions, and features)
    • Manage rate plans and conduct pricing audits (add new rate plans, and update existing rate plans)
    • Run weekly working group sessions with internal stakeholders to identify product and process changes, confirm changes with vendor, and assign tasks to update team artifacts accordingly
    • Maintain product email notification content including updates and audits
    • Maintain Vendor Profiles SharePoint site including updates and audits

Qualifications

    • Previous experience with business or product operations and IT channel a plus
    • Excellent teamwork, communication and interpersonal skills
    • Demonstrated ability to work with internal and external customers
    • Strong quantitative and analytical skills
    • Ability to manage multiple projects simultaneously
    • HTML knowledge a plus

Personal Traits

    • Flexible; adjust quickly to a change in priorities and requirements
    • Problem solver
    • Self-motivated and quick learner
    • Enjoys finding new and innovative ways to optimize work processes
    • Holds self accountable
About Pax8:
Pax8 is the leading value-added cloud distributor exclusively focused on offering cloud services to the IT channel. Its innovative cloud-focused services enable channel partners worldwide to accelerate growth in the cloud through on-demand selling and marketing, provisioning and subscription automation. The company’s cloud marketplace platform provides the IT channel with leading-edge technology to efficiently and accurately buy, sell, automate and configure solutions and services. As the experts in cloud innovation, Pax8 is well-engineered to deliver quality solutions to its channel of solution providers. For more information, please visit www.pax8.com