Client Success Manager

Phoenix
Client Success /
Full-Time /
Remote

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CSM - 10.25

  • Have you worked directly within the payments, fintech, or SaaS industry?
  • If you have prior experience in payments, please describe it briefly
  • Do you have at least 3 years of experience in Client Success, Account Management, or Strategic Partnerships?
  • Have you managed post-integration client relationships (e.g., after onboarding or implementation)?
  • What’s the largest or most strategic client account you’ve managed (in revenue, volume, or complexity)?
  • Which CRM or customer success tools have you used to manage client relationships?
  • Have you worked with APIs, integrations, or technical teams to support a client’s implementation or optimization?
  • What industries or verticals have you supported most closely?
  • Have you used BI tools or dashboards to analyze client performance?

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Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.