Senior Product Ops

Global Paris
Product Management – Product Management /
Permanent Contract Full time /
Get to know us

Do you want to help us shape what the future of work will look like and how it will best embrace our life's aspirations? If this sounds like a journey you want to embark on, we may have the right role for you!
PayFit is an intuitive cloud-based payroll and employee management solution designed specifically for SMBs. Since 2015, we have set ourselves a mission to simplify payroll for SMBs and enable employers and employees to grow together. We are a European company operating from 3 main countries (France, Spain, and the UK) where we are supporting over 10,000 clients. 

Creating a fulfilling work environment and culture is also a core mission at PayFit, and our day-to-day work philosophy is reflected in our four values:
We genuinely care for others whoever they are, whatever they think.
We aim to improve and achieve better results every day.
Staying humble and exchanging transparent feedback helps us to grow and improve.
We are the architects of PayFit's success.

A key part of our culture, and essential for our success, is also improving the diversity of our teams and building an inclusive culture where you can be yourself at work. 

This is why our recruitment focuses on the skills you demonstrate, and not only on your academic background or previous professional experiences. At PayFit we understand that you can gain applicable skills through a variety of life experiences and we are interested in knowing them, too.

About the role :

Onboard on PayFit's rocket joining the Product Ops team as a Product Ops. Your mission will be to support the Product & tech teams on strategic and operational challenges. 

You will be positioned as a true facilitator to contribute to Product & Tech excellence. 

You will be in charge of:
- Helping Product teams iterate on the product development process to strengthen alignment on operational & strategic challenges,
- Improving processes and implementing tools for Product and Engineering teams to increase their efficiency and their impact,
- Supporting Product teams to reach their full potential being a coach on best practices, training them when needed and building documentation,
- Fueling Product Managers, Engineering Managers, Product Builders, & Product Designers with strategic and operational data to help them make the best product decisions,
- Assisting teams in operational KPIs definition and monitoring using data visualization tools (e.g.: Looker),
- Organizing & hosting Product rituals to foster communication and alignment to enhance the best results.

This role is for you if :

- You have 2+ years of experience in product or project management,
- You have experience in change management, in product environment or operations missions,
- You have scrum or an agile certification,
- You have experience with a data visualization tool (Looker, Tableau, etc.),
- You have a strong appetite for the vision and processes of our product,
- You are enthusiastic about AI and you have a few GPTs under your belt,
- You have strong analytical skills analyzing cost/benefit tradeoffs, identifying risks and measuring success,
- You are comfortable using and coaching PMs on tools such as Jira, Looker, GPTs, Productboard,
- You have a good understanding of the product life-cycle, and you are comfortable challenging PMs on product best practices,
- You are comfortable working with software engineers on the delivery cycle,
- You speak English fluently and you have strong interpersonal and communication skills, 
- You want to learn and have a taste for intellectual technical challenge, curiosity and innovative spirit,
- You are a real team player who wants to build a big success story with us,
- You want to be part of an amazing transformation and intense adventure.

It would be great if also :

- You are a real team player who want to build a big success story with us
- You speak English fluently and you want to work in an international and dynamic environment
- You have a strong interpersonal and communication skills
- You want to learn, improve and gain responsibility

If you think you would be a good fit even if you don't meet 100% of the requirements, we would love to hear from you! 

Your future team :

The Product Ops team is responsible for orchestrating the Product & Tech department to maximize, efficiency and impact. Missions include : 
- Ensuring the Product & Tech department alignment with the company objectives achievements
- Making sure the department has access to the right insights to make the best decisions
- Allowing the Product & Tech department to deliver their initiatives in the best conditions 
- Fostering best practices adoption to enable teams delivering initiatives with higher impact

Hiring process

1.  First you will meet a Talent Acquisition Specialist for a discovery call (30-45 min)
2.  Next step will be a meeting with Julie, Product Operations Lead (45 min)
3.  You will go through a Case Study + Presentation (60 min)
4.  The last step would be having a discussion with Sylvain, CPO (30 min)

What we offer

Flexibility: We believe it is key to produce your best work and to be fulfilled. We therefore offer the possibility to work away from our main offices, within France/UK/Spain; as well as abroad for a defined period of time. Further requirements may apply depending on the role and your overall experience.
Learning & Development: In PayFit we have a great learning platform where you can learn new skills everyday with the support of our company. We also have English language courses to improve your business communication vocabulary and get to the next level.
Career Development: We want you to progress and be free to choose which direction you want to grow. There are also opportunities for internal moves.
Health promotion: Gym membership conditions depending on country and 4 paid sessions with a mental health practitioner and online support with Moka Care.
Health insurance: with conditions depending on the country.
Meals: Restaurant tickets.
Home office budget: To help you get set up in the best conditions. A MacBook as our standard working tool.

Disability Inclusion: All of our positions are open to any person living with a disability. To guarantee equal treatment and opportunities, we will take, based on individual needs, appropriate measures to adapt the work conditions of PayFiters with disabilities, and if needed also during the recruitment process. Please let us know what you need and we will do our best to accommodate!