Dedicated Key Accounts Manager - Manager
Ludhiana, Punjab
Business – Enterprise Mid-Market /
On-roll /
Hybrid
Paytm m’Loyal™is a disruptive technology platform in the mobile loyalty space, enabling retailers and B2C businesses to Acquire, Engage and Reward their customers in the most innovative manner. Our platform is integrated with brand POS and other social, web and mobile channels to capture customers, cluster them based on purchase, frequency, product category usage and drive analytics based campaigns that result in much higher ROI on the marketing expense of the brand.Its is a self serve mobile loyalty, data analytics & precision marketing platform that beautifully combines the use of mobile technology, coupled with web based CRM and visual analytics to produce amazing business results for retail brands. The ease of deployment, hassle free SAAS model and fanatic functionality makes it the most desirable tool for marketers to drive huge ROI on their marketing ideas / campaign / budgets.
About the team
It's a team of loyalty experts working day & night to make each loyalty program a success. 6 days working & Sunday weekly off.
About the role
You will be responsible for managing loyalty programs across categories. Managing Large Client base, brand portfolios & loyalty management strategy.
Expectations/ Role
1. Implementing & managing successful loyalty programs.
2. Ensure monthly & yearly targets associated with the brands/offers and programs
3. Increase the Brand portfolio spends & active user rates with the marketing & interactive loyalty programs.
4. Regular offline or online meetings with the clients to ensure continuous brand growth & engagement with the merchant
5. Provide insight on consumer behavior, market conditions, consumer trends and loyalty KPIs
6. Explore monetization opportunities at the client's/merchant’s side
7. Liaison with all internal stakeholders during the monthly,quarterly or yearly planning.
Key Skills Required
1. Quick learner and ready to show their skills in pressure situation & ability to take initiatives.
2. Good communication skills to resolve queries of internal and external stakeholders.
3. Good Excel knowledge and overall personality is must for this profile.
4. Prior experience in data analytic tools & delivering presentations to the clients
5. Aptitude for problem solving and quantitative skills
6. Good written and interpersonal skills
7. Able to prioritize and execute tasks in a high-pressure environment
8. Self motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow-through on commitments & growth mindset
9. Willingness to experiment and improve continuously
Education: Graduation/ Post-Graduation preferred
Why join us
We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.
Compensation
If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!
