Business Intelligence Manager

Noida, Uttar Pradesh
Analytics – Paytm First Games /
On-roll /
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About Team:
Paytm offers online mobile games through Paytm First Games Private Limited (PFG), which is a joint-venture company of OCL and AGTech Holdings Limited (AGTech). The online gaming platform operated by PFG offers Real Money Skill based Games.
PFG’s flagship offering includes Fantasy Sports allowing users to engage in live professional sporting events such as cricket, football, and Kabaddi, for real-money gaming. WE are already at #2 competitor spot in fantasy. Additionally, PFG operates the game of Rummy, a live multiplayer card-based game, and has already broken into the Top 5 Rummy platforms in India in. Fantasy and Rummy are the largest Real money Games in India with a combined Market size of $1.4 Bn in revenues which is expected to grow at 40% CAGR annually. PFG is also an exclusive partner to licensed turf clubs in the country and offers Horse Racing on the platform.
PFG has a currently registered base of 25 Million users.

About Role:
We are seeking an experienced and highly skilled Business Intelligence Manager to join our dynamic team. The ideal candidate will have at least 4 years of relevant experience in business intelligence, with a strong proficiency in SQL and Python. As a Business Intelligence Manager, you will play a crucial role in leveraging data to drive strategic decision-making and business growth.

Expectations/ Requirements:

Data Analysis and Interpretation: Utilize SQL and Python to extract, manipulate, and analyze data from various sources, including databases, data warehouses, and external APIs. Interpret complex datasets to identify trends, patterns, and insights that inform business strategies.

Business Reporting: Develop and maintain comprehensive dashboards and reports to track key performance indicators (KPIs), business metrics, and operational efficiency. Present findings and recommendations to stakeholders in a clear and concise manner.

Strategic Planning: Collaborate with cross-functional teams to identify business objectives and define analytical requirements. Translate business needs into data-driven solutions, strategies, and initiatives that drive growth and innovation.

Data Management: Oversee data governance and quality assurance processes to ensure the accuracy, completeness, and integrity of data assets. Implement best practices for data modeling, data cleansing, and data validation.

Tool Development and Automation: Design and implement custom tools, scripts, and algorithms to automate repetitive tasks, streamline workflows, and improve efficiency. Continuously explore new technologies and methodologies to enhance the business intelligence infrastructure.

Team Leadership: Lead and mentor a team of business intelligence analysts, providing guidance, support, and professional development opportunities. Foster a collaborative and inclusive work environment that encourages creativity, innovation, and continuous learning.

Minimum of 4 years of experience in business intelligence, data analysis, or a similar role.

Proficiency in SQL for data querying, manipulation, and optimization.

Strong programming skills in Python for data analysis, scripting, and automation.

Experience with business intelligence tools and platforms such as Tableau, Power BI, or Looker.

Solid understanding of data warehousing concepts, data modeling techniques, and ETL processes.

Excellent analytical, problem-solving, and critical-thinking abilities.

Exceptional communication and presentation skills, with the ability to convey complex concepts to non-technical stakeholders.

Proven leadership experience, with the ability to inspire and motivate a team towards common goals.

Strong attention to detail and a commitment to delivering high-quality results in a fast-paced environment.


Bachelor's or Master's degree in Computer Science, Statistics, Economics, Business Administration, or a related field.
Why join us:
1. A collaborative output driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360-degree feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!