Trainer - Customer Support
Excellent communication skills with the ability to translate complex concepts into simple language.
Well-versed with training styles, methodologies & elements.
3 to 7 yrs of experience at conducting trainings for junior to mid-level audience - while building interest and engagement levels.
End-to-end training management - TNA, Content Creation & Development, Training Communications, Delivery, Evaluation & Monitoring.
Determines system utilisation requirements by researching and testing systems.
Responsible for maintaining training reports & evaluating training outputs.
Should be a go-getter; shouldn't wait for instructions but own the projects.
Role is well suited for people who want to work in a fast-paced growing organization with a lot to learn, experiment & achieve.