General Manager, Virtual Experiences - Remote

San Francisco, CA /
Operations – Operations /
Full-time
What is Peek? 
Peek has built the leading software platform for the tours, activities and rentals industry (e.g., hot air balloon rides, boat rentals, zip-lining, cooking classes), empowering thousands of operators to automate their businesses and grow revenue by an average of 30%. More than 8 million activities lasting over 1.4 billion hours have been booked through the Peek platform, and Peek activities have received more than one million verified 5-star reviews. 

Peek has also won numerous awards for innovation, including being named one of Fast Company’s Most Innovative Companies in Travel and a World Economic Forum Tech Pioneer (alongside past winners such as Google and Spotify). Forbes called Peek “North America's Next Travel Unicorn” and the company has raised over $50 million in funding from top tech investors such as Eric Schmidt and Jack Dorsey. Peek’s CEO Ruzwana Bashir has been named one of Fortune's Most Powerful Women Entrepreneurs, Fast Company's 100 Most Creative People in Business and was a Finalist for Ernst & Young's Entrepreneur of the Year. Learn more at www.peek.com/pro!

Why you should join our team!
Peek’s mission is to connect the world through experiences and we’re excited to grow our team! We’ve assembled a group of avid travel and technology enthusiasts who live our core values on a daily basis: obsessing over our customers, accomplishing big things, getting better every day, and collaborating with purpose. Peek follows a “remote-first” philosophy, with our team of over 120 Peeksters distributed across exciting locales such as SF, SLC, NYC, Seattle, Chile,  Colombia and beyond. 

If all of this gets you excited and you want to be part of an industry-transforming growth-stage startup, come “take a Peek” and talk to our recruiting team!  

PS: Peek just made the 2021 Forbes America's Best Startups Employer list!

About Peek Virtual
After helping people book over $1 billion of fun activities  in-person, Peek is using its expert knowledge to help companies find unique experiences to help teams bond and to entertain clients virtually. Peek Virtual is a new offering from Peek and has already got rave reviews from teams at Spotify and Google who’ve been doing gourmet chefinars, mixology lessons, graffiti workshops or our Netflix-inspired ‘The Gambit’ chess and wine masterclass.  

Read more about Peek Virtual for companies in our latest Fast Company feature:
https://www.fastcompany.com/90604929/virtual-team-building-ideas-zoom-happy-hour-peek  

About the Role
You will own P&L, strategic direction and execution for Peek Virtual, an early but growing part of our business. You will build out the team that will drive significant revenue growth for Peek by helping more companies  discover and book the best local experiences. Collaborate with cross-functional strategic leaders across Product, Marketing, Sales, and Support. This position will be instrumental in defining the strategic direction and operational strategies for how Peek Virtual reaches new companies and delivers value to the small businesses we partner with.

More About You
As the senior leader and the strategic owner of Peek Virtual, you should be passionate about growing a business, getting into the details, and collaborating in a fast-paced environment. We are looking for someone with a passion for experiences and for helping us to reach consumers to match them with the best activities, unlock revenue, and optimize the corporate offering of our business.

Responsibilities

    • Own and drive P&L of Peek Virtual
    • Be the leader for Peek Virtual by executing on growth initiatives while building out a team for scale Design and build out Peek Virtual’s growth engine, including strategy, tools and channels
    • Use data to uncover product opportunities, identify opportunities for revenue expansion, and strategies to improve the customer experience
    • Lead content and content marketing initiatives, including funnel/conversion improvement initiatives.
    • Define and implement a business strategy to improve consumer experience and engagement
    • Present strategy, insights, financial/non-financial achievements, and quarterly progress updates to senior stakeholders in a compelling manner
    • Lead efforts and work cross-functionally to recommend innovative solutions that will best drive revenue goals 
    • Hire and retain high upside, motivated Peeksters that are mission aligned to help connect the world through experiences

Requirements

    • You have deep expertise in bringing new businesses to market and scaling them
    • 6-10  years in fast growing marketplaces and management consulting
    • Strong analytical skills and ability to use data to understand growth opportunities
    • Leadership experience building and growing teams
    • Capabilities to deal with competing priorities in a fast-paced, high growth environment
    • Entrepreneurial mindset

Benefits

    • Stock options with a standard 4 year vesting schedule
    • Medical, dental, vision and other voluntary insurance 401k
    • Matching Peek covered Life Insurance of $50,000 with the option to add additional voluntary life insurance
    • 26 days of PTO - includes 10 holidays and a company shut-down during the Christmas and New Year Holidays
    • 8 weeks parental leave for primary caregiver and 2 weeks for secondary caregiver 
    • Annual company-wide offsite
    • $50 WFH allowance to enhance your internet and/or connectivity
    • Annual "Peekiversary" gifts
Thank you for your interest in Peek!