Senior Manager of Marketplace Business Operations & Analytics

United States
Operations /
Full-time /
Remote
Senior Manager of Marketplace Business Operations & Analytics 

About Peerspace

Peerspace invites people to discover and book the most magical spaces in the world. Since 2014, our community has been opening the door to thousands of spaces - from lofts and mansions to storefronts and studios - helping people to create one-of-a-kind experiences that would not be possible elsewhere. In total, over 5 million people have been welcomed into a Peerspace location, and we're looking for people who want to help us reach the next 50 million.

The Role

We are looking for a Senior Manager of Marketplace Business Operations & Analytics  to quarterback our marketplace health with a pulse on week-to-week and month-to-month trends across our platform. This role will focus on identifying what's driving performance in our key metros, analyzing supply metrics, and designing data-driven strategies to address operational opportunities. You'll be able to zoom in on market-specific trends and double-click on issues as needed, transforming data insights into actionable operational recommendations.

The ideal candidate has strong business operations experience combined with exceptional analytical capabilities and a deep understanding of marketplace dynamics. You'll build and maintain critical operational dashboards, design tests for market teams to execute, analyze results, and provide data-driven recommendations for tactical improvements. This role reports to the Senior Director, Operations and Strategy, and serves as the operational analytics bridge between high-level marketplace frameworks and on-the-ground execution.

Responsibilities

       Become the market health expert with a comprehensive understanding of week-to-week market performance trends and drivers
       Build and maintain operational dashboards that provide actionable insights on market-specific supply and demand dynamics
       Detect early warning signs of market health issues and recommend targeted interventions
       Create growth strategies based on data-driven market analysis; collaborate cross-functionally to drive growth strategies forward
       Design operational tests and experiments with clear hypotheses and measurement methodologies for metro teams to execute
       Analyze test results to provide tactical recommendations for market-specific improvements
       Develop market prioritization frameworks to guide resource allocation across our supply acquisition and retention efforts
       Partner with metro development teams to translate market analysis into specific operational action plans
       Collaborate with supply onboarding teams to identify data-driven opportunities to improve activation and initial host success
       Work closely with data analytics and data engineering teams to leverage existing data frameworks while applying them to operational contexts
       Create standardized approaches to evaluating market health and operational efficiency at the market level

Qualifications

      6-8 years of experience in business operations, analytics, or strategy roles with a focus on data-driven decision-making
       Strong SQL skills and data analysis capabilities, with ability to work independently on analytics projects within an operations context
       Experience designing experiments and tests with clear measurement methodologies
       Strong background in analyzing marketplace dynamics and market-level performance trends
       Track record of translating data insights into tactical operational recommendations
       Ability to detect patterns in complex data and connect them to marketplace behavior
       Excellent communication skills with ability to influence through data storytelling
       Experience working collaboratively across operations and data teams
       Bachelor's degree required; advanced degree in a relevant field preferred

Preferred Qualifications

       Prior experience in two-sided marketplace businesses, particularly in operations or business operations roles
       Experience with BI tools such as Sisense (Periscope), Tableau, or Looker
       Background in market-level analysis and operational improvement strategies
       Familiarity with experimental design and A/B testing frameworks
       Experience applying data insights to operational challenges in a high-growth environment

Why Peerspace?
 
Peerspace is proudly certified as a Great Place to Work™ and we're a remote first company with team members located in cities around the globe. Beyond competitive salary and equity compensation, we provide:
 
●       100% employee coverage of medical, dental and vision insurance
●       $500 annual professional development allowance
●       Discount on all Peerspace bookings
●       Laptop, high res display, and stipend to setup home office
●       Monthly cell phone and internet credit
●       Coworking membership if needed (in lieu of home office)
●       Flexible take it as you need it time off policy
●       Wellness Fridays observed company wide
●       Annual in-person, all company offsites and team-building events
 
The annual salary range for this role is $140,000 to $160,000. The actual salary will vary depending on experience, skills, and abilities as well as internal equity and market data.
 
Diversity
 
At Peerspace, we're dedicated to creating a team that's diverse, equitable and inclusive. We believe bringing people together from different backgrounds and identities makes us stronger and better serves the Peerspace community. We'd especially like to encourage applicants from different backgrounds, locations, and experiences.