🎯 The missions

- Support (40%): you provide support to our teams in Paris and remotely (ticketing and training). There is no network administration or hardware repair.

- Projects (20%): optimization of our internal workflows, training teams on tools, writing and updating policies (ISO 27001) and knowledge bases, managing external providers etc

- Fleet (15%): you define the configuration rules for our Mac fleet (security, updates) and ensure its daily monitoring, notably thanks to our MDM.

- Software Administration (15%): you manage access to tools (SSO, rights) and you are one of the guarantors of access security and data protection

- Onboarding (10%): you are responsible for providing the equipment, preparing the machines and access to all our tools (SSO, rights) at the time of onboarding (and their recovery at the time of offboarding), as well as presenting the IT environment and security on the first day of work.

🥇 You are the ideal candidate if:

- You have initial experience as an IT Administrator, ideally in a context of strong growth and heavy use of SaaS

- You are comfortable with Apple environments and familiar with the administration of SaaS (such as Google Workspace, MDM like Jamf, Okta, ticket management tool.)

- Scripting experience is a plus (Bash/Zsh, Python)

- You have a taste for exchange and communication: as an IT Administrator, you are expected to be in daily contact with all Pennylane teams, as well as presenting and explaining IT rules and best practices

- You are rigorous and able to solve problems completely autonomously

- You are sensitive to security and compliance issues (data protection, access rights management, experience with ISO 27001 or SOC 2 would be a plus)

- You speak and write in English and French

📝 Recruitment Steps

- Initial introduction meeting with Audrey, Talent Acquisition Manager (30min)

- Interview with Guillaume, Head of Information Security (30 min) and Interview with Thomas, IT Manager (30 min)

- Case study at home (45 min) + a debriefing session with Guilhem, IT Administrator and Thomas, IT Manager (45 min)

- Interview with Félix, Chief Operations Officer (30 min)