Director, Insights
Washington, DC
Penta Intelligence – Insights /
Full-time /
Hybrid
Penta is a global company providing data-driven solutions to help clients achieve their objectives in an increasingly complex stakeholder environment. We provide cutting-edge intelligence products to help clients understand what their stakeholders think, see, and hear, and then leverage that intelligence to develop and execute effective, measurable strategies.
Our global team brings decades of experience in business, government, communications, research, data science, and media. Our clients include companies across a variety of industries, including technology, financial services, energy, healthcare, and more. Penta has offices in New York, London, Washington, DC, San Francisco, Vail, Dublin, London, Brussels, Singapore, and Hong Kong.
Penta is seeking a director to join our Global Insights team. Global Insight Directors at Penta lead multiple client deliverables and internal projects and work in a fun, fast-paced, and challenging environment. You will be an experienced intelligence specialist with a sound knowledge of reputation; a master in the complex methodology underpinning our algorithmic technology, fluent in the needs and challenges of C-level communications professionals, and bringing industry expertise to the role.
Directors are responsible for all components of client and internal project management: overseeing the design and delivery of various intelligence solutions including reputation, risk, and ESG, through close consultation with Penta’s customers, organizing teamwork internally, and guiding and mentoring analysts. A successful candidate will have at least five years of relevant experience, is intellectually curious, eager to learn and contribute, and has an interest in public policy.
Responsibilities:
- Day-to-day lead/manager for your team's work and managing incoming requests and communications with clients
- Insight report production and delivery, ensuring quality products and timely response to client questions
- Designing and developing insight reporting and uses of Penta data to answer clients’ needs, collaborating with other Penta teams as necessary
- Presentation of customer reports to department heads, directors, and executives
- Methodology development and iteration
- Managing a team of Analysts; including training on new skills, giving real-time feedback, and mentoring
- Ensuring the team has the necessary substantive expertise to develop high-quality products for the client
- Project managing internal team assignments, collaborating with other Penta teams as necessary
Qualifications:
You will have a blend of technical knowledge, industry specialism/s and relationship-building acumen and will act as a conduit and a consultant to translate and deliver the intricate and ever-changing needs of our clients into bespoke solutions and our weekly, monthly, quarterly, and annual insight reports.
To thrive within this role, in a fast-paced environment here at Penta, you should have the experience, ambition, and grit to succeed and should demonstrate the following:
- 5-7 years of related experience, ideally in a communications role or function, and with an economic or statistics background via education or experience
- The ability to quickly master Penta’s proprietary methodology and quantitative processes - Penta’s proprietary technology is unique to the company, and gaining a comprehensive understanding of how our technology works is key to success in the role
- Excellent, demonstrable knowledge of MS Office, particularly Excel and PowerPoint
- Strong statistical knowledge and the analytical ability to turn data into insights A nuanced understanding of the business value of reputation and the proxies used to measure it
- Previous demonstrable experience working or advising on reputation and communications issues is highly desired
- Excellent verbal and written communication and presentation skills
Benefits:
- Competitive salary and compensation structure
- Excellent health care benefits with 100% of individual employee premiums and 50% of dependent health care premiums covered.
- Competitive retirement benefits with 401(k) matching
- Twelve weeks paid parental leave.
- Monthly stipend for cell phone
- Generous paid time off and holiday schedule
- Frequent firm-wide social events and activities
- Excellent environment for learning and growth
Location:
This position is for US-based personnel and preference will be given to applicants in Washington, DC metro areas who can be in-person in-office three days per week.
$85,000 - $100,000 a year
Penta Group, LLC values diversity and inclusion, is committed to equal employment opportunity, and to compliance with federal anti-discrimination laws. We also comply with District of Columbia law, which prohibits discrimination and harassment against employees, applicants for employment and interns based on race, color, religion, sex (including pregnancy, childbirth or related medical conditions, reproductive health decisions and breastfeeding), national origin, disability, age (18 and over), personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, matriculation (e.g., being enrolled in a college or university or in a business, nursing, professional, secretarial, technical or vocational school), political affiliation, genetic information (including family medical history), lawful use of tobacco products, unemployment status and status as a victim or the family member of a victim of domestic violence, a sexual offense or stalking.
