General Summary:

The Human Resources Coordinator T works under general supervision and fosters a productive, rewarding work environment for Penumbra employees. Responsible for coordinating a variety of day-to-day Human Resources operational functions, which may span the employee life cycle.  

Specific Duties and Responsibilities

·         Provide excellent customer service to employees, responding to inquiries and requests in a timely and professional manner.

·         Respond, update and close employee inquiries (through an employee inquiry ticket system) or assign to subject matter experts.

·         May conduct new employee orientation presentations to onboard new employees, ensuring the completion and accuracy of new hire documents including I-9s.

·         Process and maintain all documentation required for new employees and provide assistance with benefits enrollment, timekeeping, and company policies.

·         Ensure accuracy and completeness of employee records by regularly maintaining and filing confidential employee files.

·         May coordinate the credentialing process which includes maintenance of agency accounts (access, documents, and billing), employee requirements (applications, medical documents, drug tests, immunizations, background checks and training), general liability insurance, and workers’ compensation certificates.

·         May create and update Standard Operating Procedures (SOPs), HR guides and presentation content.

·         Respond to ad hoc information requests and prepare reports in support of HR and other departments.

·         participate in special HR projects, as needed.

·         Support HR records management and audit requests.

·         May be responsible for maintaining the HR information on the Company’s intranet and/or SharePoint sites.

·         Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.

·         Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.

·         Ensure other members of the department follow the QMS, regulations, standards, and procedures.

·         Perform other work-related duties as assigned.

Position Qualifications

Minimum education and experience: 

·         Associate’s degree with 2+ years of related administrative experience or an equivalent combination of education and experience

Additional qualifications

·         Bachelor’s Degree preferred

·         Previous Human Resources and medical device, pharmaceutical, biotech, or other regulated industry experience preferred

·         Customer service oriented, exhibits a positive mindset and is approachable

·         Effective oral, written, verbal and interpersonal communication skills, including empathy, patience, and ability to communicate effectively across cultures and with all levels of the organization

·         Basic understanding and knowledge of Microsoft Office products including but not limited to Excel, Word, PowerPoint, Teams, and Outlook

·         Organized and able to prioritize assignments in a fast-paced multi-task environment

·         Able to maintain high degree of discretion in matters of confidentiality. Resourceful problem solver with a “can do” mindset

General office environment. Willingness and ability to work on site. May have business travel from 0% - 10%. Ability to be available for on-call duty during off hours as part of a rotating schedule. Flexibility to switch weekend days off with weekdays when necessary to avoid disruption to 24/7 production environments. Potential exposure to blood-borne pathogens. Requires some lifting and moving of up to 50 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.

 

We offer a competitive compensation package plus a benefits and equity program, when applicable.  

Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.