Senior Professional Services Engineer
Burlington, MA / Remote, USA
Operations – Professional Services /
Remote
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.
Position Summary:
We are seeking an accomplished Senior Professional Services Engineer to lead critical phases of Delphix solution delivery for enterprise customers. This position requires both depth in technical implementation and breadth in solution integration, combining hands-on expertise with the ability to guide customers and project teams toward successful outcomes.
You will be trusted to take ownership of large-scale deployments, advise on best practices, and collaborate with architects, engineering, and customer stakeholders to ensure the solution meets both technical and business objectives.
Responsibilities:
- End-to-End Solution Delivery – Lead the deployment and configuration of Delphix solutions across on-premises, hybrid, and multi-cloud environments.
- Technical Leadership – Provide authoritative guidance on database, infrastructure, and automation topics relevant to Delphix implementations.
- Customer Engagement – Act as the primary technical contact for assigned projects, facilitating design discussions, solution reviews, and acceptance milestones.
- Integration Expertise – Implement integrations with enterprise systems, CI/CD pipelines, and automation workflows.
- Optimization – Analyze performance, scalability, and operational efficiency; recommend and execute improvements.
- Knowledge Development – Create technical documentation, operational runbooks, and reusable solution patterns.
- Collaboration – Partner with Principal Engineers and Enterprise Architects to align technical execution with overall solution architecture.
- Pre-Sales Support – Support scoping, technical assessments, and proof-of-concept engagements in collaboration with sales engineering.
- Mentorship – Share expertise with peers, providing guidance and technical oversight to less experienced engineers.
Requirements:
- 5+ years of experience in Professional Services, Solutions Engineering, or equivalent technical consulting roles.
- Advanced expertise in one or more enterprise database platforms (Oracle, SQL Server, PostgreSQL, MongoDB, etc.), including backup/recovery, replication, and performance tuning.
- Hands-on experience with major cloud platforms (AWS, Azure, GCP) and hybrid deployment models.
- Proficiency with scripting and automation (Python, Bash, PowerShell) and familiarity with tools such as Ansible or Terraform.
- Strong understanding of networking, storage, and security considerations for enterprise-scale deployments.
- Proven ability to lead customer-facing technical engagements from design through go-live.
- Excellent communication and presentation skills for engaging both technical and executive audiences.
Preferred:
- Experience with Delphix products or similar data virtualization, masking, or test data management platforms.
- Familiarity with CI/CD automation practices and DevOps data delivery patterns.
- Understanding of compliance requirements (GDPR, HIPAA, CCPA) and data governance frameworks.
Why Join Us?
- Engage with high-impact projects for leading global enterprises.
- Operate at the forefront of data delivery innovation.
- Join a collaborative, high-performance team committed to customer success and technical excellence.
$100,000 - $135,000 a year
Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time.
Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.
If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!
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