Product Delivery Manager
Colombo
Petvisor – Product /
Full-time Employee /
Hybrid
About this role:
We are looking for a Product Delivery Manager who will be responsible for ensuring timely, high-quality delivery of complex software products and driving customer satisfaction. This is a product role requiring strong project management, organization, and communication skills.
Apply if you’re excited to:
- Leadership: Proven ability to guide cross-functional teams, motivating people and resolving conflicts effectively
- Project Management: Strong understanding of project management principles, including dependency mapping, scheduling, risk management, and reporting
- Agile Expertise: Extensive experience with Agile methodologies (Scrum, Kanban, etc.), and the ability to utilize our process across teams
- Stakeholder Management: Strong communication and interpersonal skills to manage both internal and external stakeholders
- Problem-Solving: Ability to anticipate project risks, identify challenges, and proactively implement solutions
- Customer-Centric: A focus on delivering exceptional customer satisfaction and bringing the voice of the customer to our delivery teams
- Technical Acumen: A solid understanding of software development, architecture, and the technologies involved in delivery
- Change Management: Ability to manage changes to scope or delivery plans to maintain high quality while keeping stakeholders aligned and informed
- Quality Assurance & Process Improvement: Ensure that quality standards and acceptance testing are upheld throughout the delivery process. Drive process improvements via retrospectives and lessons learned to continuously improve team productivity and efficiency
About You:
- Bachelor’s degree in Engineering, Business, or a related field (or equivalent experience)
- Experience managing software delivery in Agile or Scrum environments with a strong understanding of software development lifecycles
- Experience in relevant sectors (e.g., SaaS, Health tech, veterinary, or other software-intensive industries)
- Master’s in Business Administration (MBA) or related technical field is a plus
Benefits & Perks (for Full-Time employees)
- Medical Support for Hospitalization and Outpatient Services
- Discretionary Economic Relief Incentive Bonus
- Flexible Time Off
- LKR 50,000 Annual Stipend for Learning and Development
Compensation
- Our company's Compensation Philosophy is to provide competitive pay using industry-specific data to reward and recognize employees based on performance. We offer flexibility with compensation, either through full-time employment in Sri Lankan Rupees or a fixed contract arrangement in USD, depending on the candidate's preference and suitability.
Petvisor is a global leader in veterinary client engagement solutions, operating through two primary divisions: PetDesk in North America and Vetstoria across EMEA and APAC. Together, we simplify clinic operations, strengthen client relationships, and help veterinary teams reclaim their time. Our solutions transform busy veterinary and pet service practices by automating administrative work, reducing staff burnout, and delivering the modern digital experience pet parents expect.
Through our connected ecosystem of tools—including client communications, online booking, smart clinic phone systems, marketing services, and AI-powered SOAP note transcription—we support more than 10,000 veterinary clinics, 400 grooming facilities, and over 20 million pet parents worldwide. With Petvisor, practices grow more efficiently, provide exceptional care, and build lasting client loyalty—all without adding more hours to the day.
Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.
Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.
