Customer Support Agent

Colombo
Groomer.io – Support /
Full-time Employee /
Remote

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Customer Support Agent, Groomer, SL

  • Do you have at least 3 years of experience in SaaS customer support with a U.S.-based company?
  • Have you worked with modern ticketing systems such as Freshdesk, Zendesk, or HubSpot? If so, please specify which ones.
  • Are you confident in your ability to work independently and manage your tasks with minimal supervision?
  • Are you comfortable working standard hours aligned with the U.S. Central Time Zone?
  • Are you legally authorized to work in Sri Lanka?