User Research Lead

Paris | Remote
Product /
Full-time /
✨ About us ✨
Photoroom was launched in 2020 after getting accepted into Y Combinator and, over the past 4 years, has become the world's most popular AI photo editor. Our mission is clear: to elevate businesses through amazing photography.

Photoroom puts the power of great images into more people's hands through our powerful and innovative features, from our best-in-class background remover to our generative AI model and tools: AI Images, AI Backgrounds and Shadows, AI Expand, and many more.

Processing over 5 billion images a year and downloaded over 150 million times, Photoroom is now the world's #1 AI photo-editing app, available across mobile, web, and via an API in over 180 countries.

We are at an exciting stage of our journey, having successfully raised our Series B and looking to scale to $100M ARR in 2024.

Photoroom is a profitable, remote-friendly company headquartered in Paris with a global team of over 50 world-class deep learning, product, and marketing experts with backgrounds at the world's leading companies. We are a diverse team of entrepreneurs building for entrepreneurs.

## TL;DR

πŸ€“ We are looking for an expert in the User Research field, to help us go to the next level! As our new User Researcher, you will play a pivotal part in shaping Photoroom's product development through comprehensive user insights. Your responsibilities will include conducting user interviews, synthesising feedback, and making strategic recommendations to positively influence the product roadmap.

πŸ’° 75-95K* + Stock-Options/BSPCE
πŸ‡ͺπŸ‡Ί We are flexible: you can work from anywhere in Europe, come once a month to Paris (fully reimbursed), or come to the office more often. 
✈️ We offer substantial support for relocation (10k€ signing bonus), including finding an apartment in Paris and supporting you with the visa procedure.
πŸ’» Technology - new MacBook Pro, monitor, keyboard, etc.
πŸ–οΈ Socials - Quarterly company retreats, weekly Happy Hour & Game Time 
πŸ‡¬πŸ‡§ PhotoRoom is an international team, and we work in English. We offer language lessons for those who need them (English & French).

**We can go higher for outstanding profiles and adapt to the cost of living if it is higher than in Paris.*

✨ About the role ✨

    • You will develop and implement a robust user research framework, conducting 10-15 user interviews per week using qualitative and quantitative methods.
    • You will manage logistics for remote and on-site user research sessions in Paris, ensuring a smooth experience for participants and internal teams.
    • You will coordinate with cross-functional teams to ensure their participation in user research sessions, fostering collaboration for product development.
    • You will analyse user feedback to identify patterns, insights, and user needs that inform product design and development decisions.
    • You will present research findings and actionable insights to stakeholders, recommending adjustments to the product roadmap based on user feedback.
    • You will stay updated with user research trends and methodologies, continuously improving practices to better serve users.

✨ About you ✨

    • You have a demonstrable experience in user research for mobile-first tech companies, with a proven ability to translate insights into product recommendations.
    • You have strong communication skills, and you are capable of effectively engaging with users and internal teams.
    • You are proficient in research tools and methodologies, adaptable to meet project needs.

✨ Hiring Process ✨

    • Screening call with the Talent Manager
    • Technical interview with the Hiring Manager
    • Home technical assignment, followed by a review with the team (can be compensated and under 3h)
    • Culture fit interview and meet the team!
    • Reference check & Offer
🌈 Diversity, Equity, Inclusion and Belonging
We are committed to enabling everyone to feel included and valued at the workplace. We believe both the company and its culture are strongest when composed of diverse experiences and backgrounds.
That's why:
- We have flexible working hours
- We trust people to work remotely
- We extended the length of the parental leave
All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws.