IT Support and Operations Assistant
Victoria, London
Engineering /
Full-time /
On-site
Make a real difference at one of London’s foremost SaaS scale-ups:
Be ready to pioneer the future of AI, data analytics, and technology. Step into PredictX, where we don't just see AI as a fashionable bandwagon to hop on but have lived and breathed AI & ML in every aspect of our product for the past decade.
As an Enterprise SaaS provider, we're revolutionising critical decision-making for many of the world’s largest businesses, including three FAANGs, seeking empowerment through our integrative AI technology and Predictive Analytics.
🚀 Join the AI Revolution at PredictX!
Embark on an exciting journey by joining our team as an IT Support and Operations Assistant, where you'll be an integral part of a company embracing the AI revolution!
This is a fantastic opportunity to contribute your exceptional skills and can-do attitude in a dynamic environment. You'll gain invaluable exposure to the transformative power of AI, potentially contributing to streamlined processes and a future-forward workplace, all while being a vital part of our thriving team in the heart of London. Come be a part of shaping tomorrow with us!
🌟The Role
Ready to be the hero behind the tech scene?
As our IT Support and Operations Assistant, you won't just fix problems; you'll be the crucial first line of defense for our entire team, empowering everyone to succeed.
Dive into a dynamic world where you're not only troubleshooting day-to-day challenges but also playing a hands-on role in fortifying our IT infrastructure, ensuring everything runs with lightning speed and rock-solid stability. Get set to become an indispensable force, keeping our digital world seamlessly connected!
🌟 Why PredictX? Innovation is Our DNA:
- We invest 50% of our revenue into R&D, driving advancements in business intelligence that empower our clients.
- Pioneering the Future: Join us in crafting impactful reports and dashboards that unveil hidden trends and drive cost efficiency.
🎯What Makes This Role Unique?
- This role isn't just about fixing bugs; you're the digital backbone of our entire operation!
- You'll be the first responder and the proactive architect, ensuring our tech runs flawlessly while empowering every single team member to achieve their best.
- It's a unique blend of on-the-spot problem-solving and foundational infrastructure support, making you integral to our daily success and future growth.
🌱Who We’re Looking For:
- We're on the hunt for a tech-savvy trailblazer who thrives on solving digital puzzles and empowering people!
- If you're a natural troubleshooter who can quickly diagnose issues, articulate solutions with clarity, and effortlessly switch between supporting end-users and fortifying our core IT infrastructure, then you're exactly who we need.
- We're seeking someone with a proactive spirit, an insatiable curiosity for technology, and a genuine passion for ensuring seamless operations – a true digital hero ready to keep our entire team connected, productive, and ahead of the curve!
🛠️What You’ll Work On:
- Get ready to be our IT powerhouse! You'll be the first line of defense, solving everyday tech challenges and provisioning all our devices.
- But beyond support, you'll dive into systems administration, tackle cloud infrastructure with Terraform, and automate repetitive tasks, directly shaping our digital efficiency and keeping us at the cutting edge!
💫Our Culture:
- Freedom to Innovate: We encourage experimentation and learning.
- Supportive Environment: Failure is seen as a stepping stone to success.
- Direct Impact: Your contributions will shape our product direction and company strategy.
📈Growth & Development:
- This role is your launchpad into the future of IT! You won't just solve problems; you'll gain hands-on mastery in cloud infrastructure (Terraform!), automation, and advanced system provisioning, building a skillset that's highly coveted.
- This isn't just a support role; it's your direct path to specializing in Cloud Engineering, DevOps, Network Administration, or even becoming a future IT Manager, constantly evolving with cutting-edge tech and shaping our digital landscape!
Ready to help reshape the software industry? This isn’t just a job; it’s your chance to be part of the AI revolution!
At PredictX, every day is a leap towards reshaping the tech landscape. It’s not just a job; it’s a journey to innovate and achieve excellence.
