Technical writer
UK
Tech – Product /
Full Time /
Hybrid
Our Story So Far:
Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.
In less than 5 years, Pigment has grown to over 380 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.
We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!
What you'll do
- Collaborate with Product and cross-functional teams to gather information and understand complex technical concepts.
- Learn and test product functionality while writing documentation.
- Create clear, concise, and accurate technical documentation, including user guides, manuals, tutorials, and release notes.
- Organize and structure information effectively to ensure user-friendliness and ease of understanding.
- Edit and proofread documentation to ensure accuracy, consistency, and adherence to established standards.
- Collaborate with software developers, product managers, and quality assurance teams to understand product features and functionalities.
- Develop a deep understanding of the target audience to ensure that documentation meets their needs and level of expertise.
- Continuously update and maintain existing documentation to reflect product enhancements, changes, or updates.
- Implement and maintain documentation templates, style guides, and best practices.
Who you are
- 4 + years of proven experience as a Technical Writer or similar role, with a portfolio of writing samples.
- Strong writing and communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
- Solid understanding of software development processes and methodologies.
- Ability to work independently, manage multiple projects, and meet deadlines.
- Attention to detail and strong editing and proofreading skills.
- Knowledge of content management systems (CMS) and version control tools is desirable.
- Bachelor's degree in Technical Communication, English, Computer Science, or a related field.
- Experience implementing or working with enterprise software preferred.
Competitive package
Equity
Healthcare
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London
High-end equipment (based on stock/availability) to do your work in the best conditions.
Hybrid remote policy
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
