Manager, Enterprise Systems

Palo Alto, CA
Information /
Full-time /
Pivotal is the leader in the emerging market of electric Vertical Takeoff and Landing (eVTOL) aircraft. We design, develop, and manufacture light eVTOL aircraft and are renowned for the BlackFly, the first light eVTOL to fly manned missions and enter the consumer market.

Efficient, compact, and simple, Pivotal vehicles are designed for a wide range of consumer, public service, and defense applications. Our distinctive tilt-aircraft architecture and scalable platform have been in development, preparing to enter the market for over 10 years. We recently announced our next-generation aircraft, the Helix, planned for general release and scalable production in January 2024.

Mobility is one of the most highly-valued areas of technology investment today. This is the right company, in the right space, the right strategy, at the right time. We invite you to join our amazing team and grow with us.

As the Manager of Enterprise Systems, you will play a pivotal role in overseeing the integration, development, and maintenance of business systems within the organization. You will lead a team responsible for optimizing technology solutions to enhance operational efficiency, streamline processes, and support strategic objectives. This role requires a blend of technical expertise, project management skills, and business acumen to effectively align technology initiatives with organizational goals.


    • Leadership and Team Management:
    • Provide leadership, guidance, and mentorship to a team of business systems analysts and developers
    • Foster a collaborative and high-performance culture within the team, encouraging innovation and continuous improvement
    • Allocate resources effectively to ensure timely delivery of projects and support services
    • Own communication for technical delivery and status of Enterprise Systems solutions with senior leadership

    • Strategic Planning:
    • Collaborate with senior management and departmental heads to understand business requirements and align technology initiatives with organizational goals
    • Develop and implement a strategic roadmap for business systems, prioritizing projects based on business impact and resource availability
    • Stay abreast of emerging technologies and industry trends to identify opportunities for innovation and competitive advantage

    • Systems Integration and Development:
    • Oversee the design, development, and implementation of business systems, ensuring seamless integration with existing infrastructure and applications
    • Evaluate third-party solutions and vendors, negotiating contracts and licensing agreements as needed
    • Lead cross-functional teams in the customization and configuration of enterprise software platforms to meet specific business needs
    • Manage yearly budgeting and procurement of Enterprise Systems software, including managing evaluation of new tools and licensing
    • Manage software vendor relationships and communication, and act as focal point for conversations with software vendors

    • Process Optimization:
    • Analyze current business processes and identify opportunities for automation, efficiency improvements, and cost reduction
    • Work closely with stakeholders to gather requirements, define workflows, and map out system enhancements or new implementation
    • Define and enforce standardization of development and support processes and platforms for Enterprise Systems tools

    • Risk Management and Compliance:
    • Ensure compliance with relevant regulatory requirements, industry standards, and data security protocols
    • Establish robust controls and monitoring mechanisms to mitigate risks associated with system failures, data breaches, or unauthorized access
    • Conduct regular audits and assessments to assess the effectiveness of internal controls and recommend corrective actions as needed
    • User Training and Support:Develop training materials and conduct workshops to educate end-users on system functionalities, features, and best practices
    • Provide ongoing support and troubleshooting assistance to resolve user issues and inquiries in a timely manner
    • Foster a user-centric approach to system design and development, incorporating feedback and suggestions from stakeholders to enhance usability and adoption

    • Performance Measurement and Reporting:
    • Define key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of business systems
    • Generate regular reports and dashboards to track project progress, system uptime, user satisfaction, and other relevant metrics
    • Present findings and recommendations to senior management, highlighting achievements, areas for improvement, and future opportunities


    • Bachelor's degree in Information Technology or related field
    • 5+ years of experience managing enterprise systems
    • 5+ years of experience with ERP implementations in a manufacturing environment
    • 7+ years of experience in an ERP business system analyst role
    • Experience in functional areas within ERP, including sales order processing, purchasing, inventory, jobs, shipping and logistics, receiving, and financeExperience in ERP integrations with PLM, PDM, and MES
    • Experience with other enterprise applications such as PLM, QMS and CRM
    • Strong understanding of production concepts such as: quality assurance, rework, scrap, backflush, routings, and how they affect an ERP application

Bonus Qualifications

    • Experience configuring and customizing Kinetic (Epicor) ERP
    • Experience in Aerospace Industry
    • Experience with Dassault 3DEXPERIENCE (CATIA, ENOVIA, DELMIA)

Personal Attributes

    • Contagious optimism
    • Always thinking about how to increase efficiency and improve processes
    • Demonstrates effective written and verbal communication skills and communicates well with multiple disciplines
    • Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
    • Displays strong initiative and drive to accomplish goals and meet company objectives
    • Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Applicants must be eligible for employment in the United States and willing to work onsite at our HQ office in Palo Alto, CA.

Pivotal offers a comprehensive benefits package, including medical, dental, vision, and 401k plans.

Pivotal is an Equal Opportunity Employer. Pivotal does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.