Director, Revenue Operations
Denver, Colorado
SunCentral /
Full-time /
Remote
ROLE OVERVIEW
Pivot Energy is seeking a motivated, data-driven leader who can combine analytics, operations systems, and processes to drive revenue operations for a growing portfolio of products. This position will be responsible for the growth and strategy of revenue activities, collaborating with channels across the organization, including finance, sales, client solutions, business development, and operations.
As part of the Revenue Operations team, this position will review, streamline, and optimize processes related to client and subscription products and lifecycles, competitive pricing analysis, forecasting, retention, and risk management. This role will focus on developing and improving processes and systems related to Client Solutions revenue streams, architecting workflows using our in-house customer management tool, SunCentral, as well as systems like HubSpot, Salesforce, and SmartSheets – improving reporting, analytics, and operational efficiencies of current and future markets.
This position offers a great opportunity with growth potential at a cutting-edge company with operations in more than ten US markets. Pivot is rapidly growing its Client Solutions team, and this position will be empowered to build the necessary growth strategy and technology solutions required to meet business needs.
PRIMARY JOB RESPONSIBILITIES
- Define and develop a robust revenue operations strategy, including revising or creating processes, data collection, and technology resources to drive growth
- Oversee the collection, management, and organization of key data, identifying areas of growth, security, and quality improvement
- Understand and optimize client- and subscriber-product revenue streams to meet current needs, while developing workflows to capture future engagement, retention, and upsell opportunities
- Create metrics to support objectives and key results (OKRs) for go-to-market strategies related to sales, products, and operations
- Create and maintain documentation on revenue drivers, collections processes, technology, and training materials
- Work collaboratively with accounting, product, and operations teams to establish best practices and build an ongoing feedback loop
- Provide strategic research on core solar markets assessing customer types, market and product trends, and competitor analysis, to make data-driven recommendations on areas of revenue growth
- Understand and aggregate state- and program-level community solar regulations as related to financing and credit requirements; consumer protections; revenue optimization; collections; and attrition risk
- Liaise with structured finance and modeling teams to meet project milestones, including a thorough understanding of utility program requirements, financier portfolio requirements, subscriber agreements PPA terms, etc.
REQUIRED COMPETENCIES
- Solar or subscription-model experience
- Proven history of managing and implementing processes, including technology and data programs
- Proficiency in HubSpot, Excel, and Microsoft Office suite; Salesforce and business intelligence tools, like Tableau or Microsoft BI are a plus
- Excellent collaboration, organizational, and communication skills with the ability to build support and influence across the team
- Ability to set and meet fast-paced growth targets
- Ability to prioritize and manage multiple, critical deadlines
- Demonstrated leadership skills, positive outlook, and flexibility
- Ability to develop relationships within the organization across functional teams
PREFERRED COMPETENCIES
- Management experience overseeing an operations, marketing, or sales team
- Prior experience in building data-driven revenue strategies and implementing automation through various technology platforms to ensure operational efficiency
$105,000 - $175,000 a year
COMPENSATION & BENEFITS
The base salary range for this position is $105,000 - $175,000 depending on relevant experience, along with eligibility for the company’s substantial bonus plan, with a target bonus of 30% of annual salary (prorated in the first year based on start date).
Pivot Energy is dedicated to providing a great work experience for all employees, placing an emphasis on company culture, and a focus on our people. To that end, Pivot offers an outstanding benefits package that includes:
· Excellent health/dental/vision insurance benefits with up to 100% of premiums covered by the company
· Four weeks of vacation plus employment milestone bonus vacations
· Company-paid life insurance and short- & long-term disability coverage
· Generous parental leave
· 401(k) matching (after vesting period)
· Work from home stipend for new employees
· Public transit reimbursement
· PTO for volunteering in the community
· Charitable donation matching up to $500/year
· Professional development and educational reimbursements
A complete list of all the benefits Pivot offers may be provided upon request.
ABOUT PIVOT
Pivot Energy is a national renewable energy provider that develops, finances, builds, owns, and manages solar and energy storage projects that help decarbonize our nation’s electricity, increase equitable access to clean energy for local communities, and provide real cost-savings to American businesses and
families.
We are fiercely dedicated to accelerating the rapid transition taking place in the energy industry to a more decentralized and cleaner approach to power generation. We are committed to positively contributing to the local communities and people we serve with more than clean energy. We believe global warming poses an existential threat to our planet and that we have a responsibility to help mitigate the threat. Our portfolio includes projects that reduce energy burden for income-limited families, create workforce pathways for under-represented groups within the solar industry, and include robust community investment opportunities.
As a Certified B Corporation and one of Denver’s “Best Places to Work”, we believe that company success is driven by a healthy environment, thriving society, and workplace where all individuals are respected. We evaluate every internal decision on environmental, social, and governance (ESG) factors to determine if our actions will result in a net positive impact on the community, our employees, customers, shareholders, and the environment. Learn more in our annual ESG Report.
At Pivot, our core values guide our work internally and externally:
· Impact – We hold ourselves accountable to having a measurable impact on our people, communities, and the planet
· Balance – Put family first; work hard/have fun
· Determination – Find ways to be successful no matter how difficult the challenge
· Professionalism – Impress everyone we touch, be a team player
· Honesty – Be truthful and transparent, externally and internally
· Kindness – Create an environment where kindness, empathy, and vulnerability are embraced
DIVERSITY, EQUITY, INCLUSION and JUSTICE STATEMENT
At Pivot, we are proactively developing and maintaining an inclusive culture, rooted in mutual respect, that supports a workforce of different generations, races, gender identities, sexual orientations, ability statuses, religions, and cultures to work collaboratively together for greater impact. We seek to build a team that invests in relationship building, celebrates each other’s successes, and makes space for the unique contributions and working styles people bring into Pivot.
Pivot invests in company-wide trainings, assessments, and programs to advance internal inclusion and equity practices, such as employee allyship building, cross-cultural communications, and equitable hiring and management protocols to increasingly recognize bias and ensure mutual respect and belonging.
EEO STATEMENT
Pivot Energy is an Equal Opportunity Employer and is committed to increasing the diversity of its workforce. We actively work to cultivate an inclusive culture that welcomes, empowers, and enables equitable career growth for employees regardless of background.
