Maintenance Manager

321 Hart St, Nashville, TN 37210 /
Property Operations – Building Maintenance /
Full-time (exempt)
/ On-site
Placemakr is a venture-backed startup on a mission to change the future of hospitality and home. With properties in four cities (and many more coming!) we operate a platform that allows buildings to blur the line between hotels and apartments.  Our tech-enabled buildings create a one-of-a-kind guest experience and tremendous value in the underlying real estate.  Whether a guest or resident is with us for three days or three years, these are more than just spaces to spend the night—they are a place to call home.

As Maintenance Manager, you are responsible for driving the overall execution of the engineering and maintenance excellence of your Placemakr property, including proactive and effective maintenance, and the experience of everyone onsite – employees, residents, guests, third-party partners, and building ownership/management. This position will be supported by the Regional Chief Engineer and General Manager/Operations Manager to which this position reports to.
 
This Maintenance Manager is a hands-on position that will focus on the building equipment (HVAC, Plumbing, Electrical and Elevators), building security and safety, building inspections, preventative maintenance, turnover planning and execution, managing technicians workload and unit work orders, manage vendor contracts for unit turnovers. 
 
This role will be located in Nashville, TN.; may require travel for training purposes.

Overall Responsibilities

    • Focused on building equipment (HVAC, Plumbing, Electrical)
    • Life safety and building security
    • Elevators
    • Building inspections
    • Building preventative maintenance
    • Turnover planning and execution
    • Unit work orders
    • Manage technicians and workload
    • Manage vendor contacts for turns (flooring/paint/etc)
    • Supply ordering in accordance with budget and need
    • Exterminating services
    • Unit front door Locks (Programing and troubleshooting)
    • Additional duties and responsibilities as assigned

Daily Responsibilities

    • Proactively completing property walks of both properties ensuring readings are being taken of systems and issues.
    • Working on PM schedules for above systems
    • Manage the move in/out board notification
    • Proactively completing vacant unit walks
    • Managing storage and supply closets
    • Actively participating in maintenance duties and field work
    • Participate in on-call shifts as assigned, based on the needs of the business 

Reporting Responsibilities

    • Monthly update on building inspections
    • Supply ordering
    • Outstanding projects and tasks

Weekly/Monthly Cycles

    • Unit PM’s
    • Hallway Painting
    • Appliance repair tracker
    • Monthly/Weekly PM sheets
    • Safety walks

Qualifications

    • CFC Universal
    • Engineering/HVAC License not needed but preferred
    • You have experience with building engineering strategy and structure, as well as preventative maintenance plans, and understand how to use them to drive occupancy, minimize vacancy loss, and help build NOI. 
    • You have successfully cultivated, managed, and owned high-level relationships onsite and leveraged them to address competing priorities; including managing resident communications and de-escalating situations. 
    • You have a strong history of driving team performance and making effective decisions in order to beat budget while maintaining exceptional service levels and asset health and functionality. 
    • You can demonstrate a consistent track record of being a clear communicator, big picture and forward thinker, an effective risk manager, and having great knowledge utilization in helping to cultivate positive resident experiences, culture building, and strong controllable expense skills. 
    • You are a skilled and hands-on leader who supports your team and takes an active role in growing and developing them. 
    • You lead by example and embody the core values of Placemakr

Benefits & Perks

    • Medical, Vision & Dental Insurance  
    • Competitive Pay  
    • Performance Bonuses  
    • Generous Stock Options  
    • 401k + 4% employer matching program 
    • Flexible PTO
    • Flexible Spending Accounts  
    • Discounts to stay at select Placemakr properties 
    • Life Insurance  
    • We offer ZayZoon as an option to access your paycheck before your payday.
Our Community Norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:

We own it.
We make it better.
We treat people right.

Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com

All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you don’t meet 100% of the above qualifications, we still encourage you to apply!