Risk Analyst - Plaid Transfer

San Francisco / New York
Risk – Risk /
Full-time /
Hybrid
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

At Plaid, we're convinced that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools that thousands of developers use to create their own products.

Plaid Transfer makes moving money fast, simple, and secure—helping businesses deliver seamless payment experiences their customers love. Plaid Transfer simplifies money movement with a single API for all bank rails, robust operational tools and liquidity management features and embedded risk checks to  help prevent payment returns and fraud.

In this role, you will work cross-functionally with Go-To-Market (GTM), ACH Operations, AML Compliance, and Product teams, as well as our banking partners, to ensure that Plaid is able to successfully and efficiently qualify GTM opportunities from a payments compliance perspective, and guide them through the onboarding funnel.

You will perform customer application reviews and transaction analysis for possible suspicious activities to ensure compliance with the Bank Secrecy Act, the USA Patriot Act, and the Office of Foreign Assets & Control. You will provide research and evaluation of anti-money laundering (AML) reviews and accurately and sufficiently document analysis and findings. Your other main responsibilities will include conducting onboarding reviews, watchlist screening, KYC, ongoing monitoring, transactions monitoring, fraud monitoring, enhanced due diligence, customer auditing, proof of authorizations, and escalation of Suspicious Activity Reports (SAR).

Responsibilities

    • Building and maintaining highly effective cross functional relationships in a product focused organization.
    • Interfacing directly with GTM teams and prospective customers to ensure an efficient onboarding experience for money movement products.
    • Partnering with GTM to help identify high potential prospects, identify prospect risk profiles, and perform customer onboarding diligence adjusted to a prospect’s risk profile.
    • Interfacing with both our banking partners and customers throughout the customer onboarding process.
    • Actively identifying and exploiting opportunities to increase the efficiency of the customer diligence process for money movement related products.
    • Working directly with Plaid customers to compile onboarding & compliance requirements, as well as additional due diligence requests.
    • Being a key resource in developing, implementing, and enhancing internal policies and procedures required of a rapidly evolving risk management function.

Qualifications

    • 2+ years of experience in financial services.
    • Experience within Payments is essential, candidates with previous experiences with ACH, Credit Card, BNPL and/or other merchant acquiring businesses, including acquiring banks, payment gateways, processors, payfacs or other payments companies are strongly preferred. 
    • Bachelor’s degree
    • Strong verbal and written communication skills.
    • Proficiency in commonly used office productivity, communication, and collaboration tools (e.g. Google Workplace, MS Office Suite, Slack).
    • Ability to work independently, and from within a team,  in a face-paced, demanding, and ever-changing environment; must work well under pressure.
    • Has a growth mindset and is eager to learn and acquire context by executing operational workflows. 
    • Exposure and intellectual curiosity about payments, technology, and risk.
    • Enthusiastic about being part of a highly evolving cross functional team in a rapidly growing organization.
    • Looking to make a significant impact on the future of financial services.
$111,600 - $140,400 a year
The target base salary for this position ranges from $111,600/year to $140,400/year in Zone 1. The target base salary will vary based on the job's location. 

Our geographic zones are as follows:
Zone 1 - New York City and San Francisco Bay Area 
Zone 2 - Los Angeles, Seattle, Washington D.C.
Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San Diego
Zone 4 - Raleigh-Durham and all other US cities

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

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