Business Ops Engineer

San Francisco, CA

Plangrid is looking for a Business Ops Engineer to help build internal tools that power our business teams and scale our rapidly growing customer base. You’ll work cross-functionally with engineering, sales, operations, finance, support, order management and product to build lasting tools for our internal teams.

About the Role

- Architect Salesforce data models and processes
- Collaborate effectively with our Backend development team, UX and Product Management to help shape product design
- Work with engineering to define and implement a scalable, performant, minimal, and error-resistant integration between Salesforce and engineering systems
- Have a passion for delivering high quality product and services and writing clean, solid, readable code that scales and performs well
- Create a robust test environment that is consistently available
- Design and develop test cases and implement automated test suites. Understand REST APIs and best-practices for Salesforce integrations with engineering systems
- Plan the buildout of the Salesforce and integration activities along with SF Engineers
- Work with product manager to gather, select, and eliminate requirements. Serve as a second set of keen eyes on requirements, with a focus on how Ops processes and tools work and where they might break
- Contribute to the analysis and refinement of functional requirements. Communicate with all parties and users required to implement new models-- sales, finance, support, engineering, and order management
- Apply experience to making major changes to a production system while responsibly balancing the scale and staging of changes
- Understand our existing sales operations and be able to relate them to the pricing implementation
- Guard against backwards incompatible changes
- Participate and promote architectural initiatives, balancing long-term velocity with short-term customer needs
- Lead the technical execution of PlanGrid Customer Portal

About You

- Proficient in APEX
- Proficient in at least one programming language (Python, Java, C, etc.)
- Have a technical undergraduate degree or higher (CS, Math, Engineering, etc.)
- Have a strong grasp of Computer Science fundamentals (data structures, theory basics, etc.)
- Extensive experience with API design
- Experience integrating Salesforce platform with backend systems using REST API
- Comfortable as both a team leader and strong individual contributorUnderstand security best-practices for modern web apps

About PlanGrid:
PlanGrid solves a major problem for a 7,000 year old industry. Construction data is shackled in legacy, paper blueprints that are clunky, heavy to carry, and result in enormous rework costs totaling $9 billion per year for the industry due to working from outdated plans. 

PlanGrid was built by builders, for builders. We’re spearheading the industry’s transformation to the cloud and digitization by arming construction workers with the best productivity tools. Contractors, owners, designers, and architects worldwide maximize PlanGrid to finish their projects on time and under budget. PlanGrid currently stores over 50 million blueprints, making us the largest digital blueprint repository in the world. We emerged from Y Combinator in 2012, and have secured over $62 million in funding from world-renowned organizations and individuals including Sequoia, Founders Fund, GV, 500 Startups, Box, Northgate, Spectrum 28, and Tenaya Capital.

- Located in San Francisco’s Mission District just one block from BART, among local shops, bars, and restaurants
- Flexible vacation
- Dog-friendly office
- Clipper Cards (for public transportation) funded by PlanGrid
- Construction site tours of the biggest projects in San Francisco using PlanGrid
- Volunteer time off: We encourage employees to give back to our local communities. We organize volunteer days and have worked with organizations such as Glide, SF/Marin Food Bank, Muttville, Family Dog Rescue, and Bryant Elementary School (as part of PlanGrid’s commitment with Circle the Schools). 
- Catered lunches
- Premium medical, dental, and vision coverage for full-time employees and their dependents
- 401k
- Equity
- Office is wheelchair accessible