Patient Access Specialist - San Diego County
San Diego, CA
Medical Services & Center Operations – Clinical/Medical
Planned Parenthood of the Pacific Southwest has been voted one of the best places to work. We are one of the largest providers of reproductive healthcare in Southern California, operating 18 health centers throughout our three county region. Check out our new video, "We are Planned Parenthood of the Pacific Southwest” for more information about our organization: https://youtu.be/2ATarFSN3TQ.
Care. No Matter What.
This job posting is an Evergreen Requisition. An Evergreen Requisition is an active posting for positions that Planned Parenthood of the Pacific Southwest hires for throughout the year. It is a way for Planned Parenthood to build a database of qualified, interested individuals for a particular job function so that when there is a need to fill that type of role, the hiring process will be faster. By applying to an Evergreen Requisition, you are expressing your interest for a particular job function within Planned Parenthood of the Pacific Southwest.
We are searching for a superstar Patient Access Specialists for our San Diego County health centers.
As a Patient Access Specialist you will serve our patients in a meaningful way. A dynamic role that allows you to interact with more than 40+ patients a day. You will be "on stage" at all times and will be the initial face of the health center - the welcome introduction to Planned Parenthood of the Pacific Southwest.
This role will be responsible for the following:
- Interacting with patients to gather information for accurate registration and scheduling appointments
- Insurance eligibility verification's
- Having positive interactions with patients making sure they receive the care they need
We have Full-Time – Benefits Eligible Patient Access Specialist Regular and Flex positions available throughout San Diego County. This position requires 2 Saturday rotations per month.
*Flex positions will receive an additional differential rate and mileage reimbursement and will require traveling to other health center locations to assist with coverage as needed.
- 2 years of customer service experience
- 1 year of admitting/registration experience at the front desk in a healthcare environment
- Bachelor’s degree and the willingness to learn how to perform accurate registration and scheduling, medical terminology, insurance verification, payment collection and billing. Must be passionate about providing excellent customer service to all Planned Parenthood patients in a non-judgmental, empathetic manner.
We are the power of Planned Parenthood.
We are Planned Parenthood of the Pacific Southwest, one of the largest and most prominent affiliates of the most iconic health care organization in the world. We are recognized for the wide array of services we provide and the outstanding education we deliver.
We are a prominent and powerful team of health experts who work relentlessly to help our communities sustain their health and well-being. We adhere to the highest standards and protocols as we collaborate and care for people, without judgment.
100 years of advocating for our mission has secured our advancement, our future and our passion for practicing health care.
We are a team you can have fun with and a powerful movement you can be part of. Together we’ll take pride in shaping the future of sexual health and reproductive rights.
For those who feel that purpose is critical to their work, this is a gift.
In This Together.
Planned Parenthood of the Pacific Southwest is an Equal Opportunity Employer.
Please visit our careers page for more information: www.pppswcareers.org