CRM manager
Vilnius
Marketing /
Full Time /
On-site
About us:
Planner 5D is a global hub for home design, uniting over 90+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month!). Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. You don't need to be a professional designer to enhance your home or workspace. We are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone.
Our cross-platform presence spans Web, iOS, Android, Windows, and MacOS, ensuring seamless synchronization for our users. Planner 5D is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market.
We are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. Join us in shaping the future of home design.
We are looking for a CRM Manager to join the Planner 5D Marketing team. In this role, you will work closely with marketing and product teams to deliver a top-tier CRM strategy to maintain and improve user activation and retention.
What will you do as a CRM manager?
- Create and maintain triggers for transactional emails, push campaigns, in-app messages, etc.
- Implement CRM campaigns, measure and analyze results
- Understand all user acquisition and churn funnels, connect main steps to CRM campaigns
- Own, manage, improve CRM marketing analytics
- Generate, implement, and analyze hypotheses for improvement
We expect:
- Proven experience in CRM marketing for more than 3 years
- Advanced level of written and spoken English (additional EU language is a big advantage)
- Deep understanding of CRM marketing stages
- Knowledge of main CRM campaign tools, services and solutions
- Skills in copywriting/editing texts
Personal Qualities:
- Attention to details
- Thoroughness
- Initiative
- Curiocity
- Growth mindset
What we offer:
- Great work environment that balances freedom and responsibility
- Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge
- We believe in work-life balance, so you'll receive around 30+ days of paid holidays per year
- Company computer equipment by request
- Education courses for our team members, and we're willing to allocate funds toward your training expenses
- English classes on our corporate platform
- Offline company events in Lithuania and online team-building
- Unlimited free Planner5D subscriptions
