Software Development Engineer Voice
Bangalore, Karnataka
Engineering – Engineering Solutions /
Full-time /
On-site
About the Role
We’re seeking Senior Software Development Engineers with deep expertise in Voice Communication Systems, Real-Time Audio Processing, and Conversational AI integration. You will play a critical role in building the core systems that power our AI Voice Agent Platform enabling seamless, scalable, and intelligent voice interactions for a variety of customer engagement use cases.
Responsibilities
- Design and develop scalable, reliable, low-latency systems for handling real-time voice calls and audio streams powering AI agents.
- Improve the core voice platform to enable Voice AI Agents by adding AI based noise cancellation, interruption detection, turn detection etc.
- Integrate speech technologies (ASR, LLMs, TTS) and orchestrate them with voice infrastructure for intelligent conversations.
- Work closely with product managers, designers, and AI/ML engineers to translate customer needs into technical features.
- Lead architecture reviews and make technology decisions for high availability, fault tolerance, and voice quality optimization.
- Champion software engineering best practices.
- Ensure platform observability through monitoring, logging, and tracing tools.
Qualifications
- 3+ years of experience in backend development, with experience in real-time voice/audio systems.
- Deep knowledge of SIP, WebRTC, RTP, VoIP protocols, and media servers (e.g. , FreeSWITCH, Livekit or custom WebRTC servers).
- Proficiency in building scalable microservices using languages like C,Go or Python.
- Strong understanding of networking, distributed systems, and cloud-native architecture (Kubernetes, Docker, etc.)
- Experience working with cloud providers (AWS, GCP, or Azure), especially in deploying and scaling real-time applications.
- Prior experience building platforms for AI agents, bots, or CPaaS.
- Contributions to open-source voice or AI tools.
- Experience integrating conversational AI components.
