Senior Product Manager - CPaaS
Bangalore (Remote)
Product Management – Product Management /
Full-time /
Remote
The ideal candidate is expected to :
- Understand business needs and critical capabilities when building end-to-end customer experiences.
- Ability to work mostly independently, with some guidance, to create actionable insights.
- Ability to work with multiple sets of engineering teams in an agile environment.
- Ability to work with highly cross-functional, global, diverse stakeholders.
- Understand business-centric measurements & strategies and echo relevant product/execution strategies.
- Understand the messaging industry.
- Ability to manage a team and guide them into result-driven actionable items.
- Ability to work with large amounts of data: facts, figures, and number crunching.
- Ability to put yourself in the shoes of the customers to understand unique needs, pain points, and desires.
What would you be doing?
- Product feature analysis, result-driven planning, and execution through the entire product lifecycle.
- This role would include gathering and prioritizing product requirements, requirement analysis, working with development teams as a product owner to lead implementation using agile methodology, and working closely with all the stakeholders to ensure all their business requirements are met.
- Managing a team of analysts and guiding them into result-driven actionable items.
- Effectively collaborate with customers and carrier partners to deliver best-in-class experiences.
- Communicate product road map, project status, and issues to accounting operations, executive management, and other stakeholders, as necessary.
- Engage closely with engineering and architecture in Agile methodology to help determine the best technical implementation/design while balancing time-to-market needs.
- Partner with cross-functional teams at Plivo and external partners to design, build, launch, and market new features.
- Use analytics, market research, usability studies, and competitive analysis to drive decision makingDefine and proactively monitor key performance metrics to support and inform product decisions.
- Engage in problem-solving with BA to determine trends and root causes.
- Partner with Customer Support teams in solving pain points for our users.
- Partner with Legal, Privacy, Risk, and Compliance teams to ensure the products we deliver are within regulatory boundaries.
Who would be the right fit?
- Bachelor's degree in Computer Science, Finance, Economics, or related discipline
- Minimum 4 years of experience dealing with technical problem solutions as a product manager.
- Proven track record for building, launching, and maintaining high-scale, successful products
- Excellent communication and presentation skills â written and verbalInnovative, entrepreneurial, confident, and ability to multitask
- Tech-savvy and loves to stay on top of industry trends
Perks & Benefits:
- Remote First Culture.
- Home office Infra Allowance.
- Industry-leading compensation and benefits.
- Premium Healthcare/Wellness benefits for Employee and Family.
- Open culture and working with a young and dynamic team.
- Career advancement opportunities.
- Generous vacation policy leading to great work life balance.
