(US) Sales Support Representative, Pharmacy
Remote, USA
PointClickCare – Sales /
Full-Time /
Remote
Reporting to the Manager of Pharmacy Senior Care Operations, the Pharmacy Transitions and Quoting Specialist must have a successful track record of facilitating sales transactions. The primary responsibility of this role is to support the PointClickCare sales team by assisting with sales transactions and liaising with other departments within PointClickCare to accelerate sales objectives. Collaborating with various stakeholders, including pharmacies, PointClickCare customers, and business unit teams, the primary focus is on streamlining the sales cycle and elevating the overall customer experience. To be successful in this role, you must possess the following talents, Thinker – both linear and visionary open to change, Multitasker, Detail Oriented and Communicator. Along with these talents, you must demonstrate an ability to execute flawlessly within a fast-paced, high-growth software sales environment.
Responsibilities
- Quote and manage all pharmacy and facility sales transactions.
- Provide support to the sales team in handling complex quoting situations.
- Engage in direct and timely interactions with pharmacies and customers to ensure SLA compliance.
- Process all necessary documents related to opportunities, terms and conditions, prior authorizations, master service agreements, and proof of concepts.
- Collaborate with pharmacy sales, pharmacy program managers, implementation, and other relevant departments to ensure project completion.
- Maintain accounts and continually seek process efficiencies.
- Assist with other Pharmacy Sales quoting as needed.
Skills & Qualifications
- Experience with Salesforce CRM and CPQ utilization.
- Proficiency in complex Salesforce quoting, and CPQ utilization.
- Long-term post acute care knowledge.
- Preferred Pharmacy operational knowledge or having worked for a pharmacy or Health Care related field.
- Proficient in collaborating with C-Suite level executives, along with excellent writing skills.
- Working knowledge in the following systems including Salesforce, NetSuite, Kimble, MS Office Products, and Smartsheet.
- Proficient in the following systems including Salesforce, NetSuite, Kimble, MS Office Products, and Smartsheet.
- Strong written and oral communication skills.
$66,000 - $75,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $66,000 - $75,000+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
